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ntoskrnl.exe


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#1
scotthorn

scotthorn

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Rorschach112 sent me to this forum. Rorschach112 helped me remove malware from my computer. Laptop is now clean.

There is just one problem. When I run ccleaner I get the BSOD. Not really sure when this began. First noticed this from running ccleaner.

Below is the txt file log indicating ntoskrnl.exe problem. Can this be fixed?

Log:
==================================================
Dump File : Mini040710-01.dmp
Crash Time : 4/7/2010 8:59:56 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xff5afff8
Parameter 2 : 0x00000000
Parameter 3 : 0x80544a9d
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6da9d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini040710-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini040610-04.dmp
Crash Time : 4/6/2010 8:38:34 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xff5afff8
Parameter 2 : 0x00000000
Parameter 3 : 0x80544a9d
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6da9d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini040610-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini040610-03.dmp
Crash Time : 4/6/2010 6:35:24 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xff5afff8
Parameter 2 : 0x00000000
Parameter 3 : 0x80544a9d
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6da9d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini040610-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini040610-02.dmp
Crash Time : 4/6/2010 4:23:47 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xff5afff8
Parameter 2 : 0x00000000
Parameter 3 : 0x80544a9d
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6da9d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini040610-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini040610-01.dmp
Crash Time : 4/6/2010 3:41:29 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xff5afff8
Parameter 2 : 0x00000000
Parameter 3 : 0x80544a9d
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6da9d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini040610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================
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#2
Artellos

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Hello scotthorn!

We're going to try to fix this :)

Aside from CCleaner, does it happen with anything else?
If you use "ATF-Cleaner", does this happen too? (download link to ATF-Cleaner)

Regards,
Olrik
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#3
scotthorn

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BSOD also happened when I ran avg security software, but we removed it from the computer. I will try this software and reply shortly.
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#4
scotthorn

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ATF cleaner ran fine.
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#5
scotthorn

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I'm going to stick with ATF cleaner and remove CCleaner......Thanks for your help.
I've completely backed up my hard-drive.
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#6
Artellos

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There's obviously something wrong though.
CCleaner is activating something in your PC that is causing this.

How many cleaning options do you have ticked when you run CCleaner?
Can you list them all for me?

Regards,
Olrik
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