We need to do that to check temperatures. It will probably be 1 of many programs we will ask you to download so that we can isolate what is going on.
They are all safe otherwise we would not ask.
I commend you for asking "is it safe". There are no "dumb" questions.
If you do not understand anything, we want you ask before you do anything.
Anything we have you do can be un-installed after we resolve the problem.
If there are some we think you should keep, we will tell you.
You did good with the system info.
You have 960mb of ram which is ok. I actually suspect that you have 1024mb and 64mb is taken by onboard video.
You stated you have a video card so that does not make sense.
Broni.... What do you make of the 960mb of ram and the video card? Could there be a conflict?