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No Longer Genuine copy of VISTA - ? First it was, now its not - what happened?

#1 Diemand

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Posted 09 April 2010 - 11:58 PM

Hi,

I see other messages from members who report receiving 'Not A Genuine Copy' alerts and I have this problem too.

My son's system was doing fine for 1-2 years, received updates, etc.

Recently he hasn't been able to stay on the internet for long nor could he/we download help software to check for the problem. I figured some bug. In trying to 'fix' the temporary internet problem, we are now unable to boot up and get the 'Not Genuine' alert and 'black screen'.

I took the console into a local repair place and $50.00 later I am told my problem is my copy isn't genuine and that Windows recently came out with an update to catch copies like this!!? Is this true?

I tried looking up the latest update for Vista and nothing like this popped out. What am I missing?

I am now looking for the CD that came with the system to try and boot it up that way...until I find it, I'm quite frustrated.

Has anyone had a similar experience? Is there Malware out there and can 'remove' keys or authentication codes? I'm a noob so please excuse if I am using the wrong lingo. Thanks for reading.

#2 SpywareDr

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Posted 10 April 2010 - 04:20 AM

How to resolve a Windows Genuine Advantage product key or volume license key validation issue
http://support.microsoft.com/kb/932300

#3 Diemand

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Posted 10 April 2010 - 12:21 PM

Thanks Doc....Checking now....

#4 FNP

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Posted 10 April 2010 - 12:29 PM

I knew there was an issue for 7... didn't know if Vista had the same problem. Couldn't find that article last night- thanks Doc. :)

#5 SpywareDr

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Posted 10 April 2010 - 02:22 PM

You're welcome. :)

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