[sesopa]

Thank you for your help in advance.

I am getting constant pop ups when I am both online and offline. Norton Antivirus has identified a virus on my computer as trojan.alwayup but cannot make the repair.

I have tried the following but I am still getting constant pop ups:
CleanUp
Ad-aware
CWShredder
Spybot S&D
Panda Activescan
TDS-3

Again, thank you for your help. Here is my logfile:

Logfile of HijackThis v1.99.1
Scan saved at 5:55:16 PM, on 5/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\5fee5cvv.exe
C:\windows\system32\qsdxregu.exe
C:\WINDOWS\system32\Oufeij.exe
C:\WINDOWS\system32\wintask.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\system32\xacne.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wmeidctl.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\exp.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\STEVEN ESOPA\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://neword.com/adw.html?s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iwon.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://neword.com/adw.html?m
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://neword.com/adw.html?s
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [PSoft1] C:\WINDOWS\system32\psoft1.exe
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitemlm32.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [PS1] C:\WINDOWS\system32\ps1.exe
O4 - HKLM\..\Run: [version] C:\WINDOWS\system32\Tfticu.exe
O4 - HKLM\..\Run: [5fee5cvv] C:\WINDOWS\system32\5fee5cvv.exe
O4 - HKLM\..\Run: [ZStart] C:\windows\system32\qsdxregu.exe run64
O4 - HKLM\..\Run: [seeve] C:\WINDOWS\seeve.exe
O4 - HKLM\..\Run: [saap] c:\program files\180search assistant\saap.exe
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SysStart] C:\WINDOWS\system32\ssysuwd8.exe run64
O4 - HKLM\..\Run: [secure] C:\WINDOWS\system32\Oufeij.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\system32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\system32\wintask.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [57ti3qW] xacne.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Kw2sRka6g] wmeidctl.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Adult - http://listdating.com/se/se10.htm
O8 - Extra context menu item: Business - http://listdating.com/se/se5.htm
O8 - Extra context menu item: Car Insurance - http://listdating.com/se/se3.htm
O8 - Extra context menu item: Escorts - http://listdating.com/se/se9.htm
O8 - Extra context menu item: Finance - http://listdating.com/se/se6.htm
O8 - Extra context menu item: Games - http://listdating.com/se/se12.htm
O8 - Extra context menu item: Health Insurance - http://listdating.com/se/se4.htm
O8 - Extra context menu item: Loans - http://listdating.com/se/se7.htm
O8 - Extra context menu item: Online Casino - http://listdating.com/se/se2.htm
O8 - Extra context menu item: [bleep] - http://listdating.com/se/se11.htm
O8 - Extra context menu item: Sport Betting - http://listdating.com/se/se1.htm
O8 - Extra context menu item: Viagra - http://listdating.com/se/se8.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: >> DATING >> - http://listdating.com/dt.htm
O8 - Extra context menu item: >> SEARCH >> - http://listdating.com/se.htm
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.cars.com
O15 - Trusted Zone: http://home.iwon.com
O15 - Trusted Zone: http://www.iwon.com
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.popuppers.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {2F5B39C5-C6F5-447A-A946-48B382C53985} - http://www.pacimedia...ll/pcs_0002.exe
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://di.imgag.com/...stall/AxCtp.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0033.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {5D66B431-8A5B-4ECA-AED6-6F4F411E1773} (AOLLaunch Class) - http://www.disneybla...AOLLauncher.cab
O16 - DPF: {5F3B3060-09E0-44C6-86F7-BC7B02B57BEE} - http://downloads.sho...mma1004_sp2.cab
O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} - http://cc.iwon.com/c..._12_1,0,2,5.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.c...aploader_v5.cab
O16 - DPF: {EC51659D-721F-4CBF-9CEA-5E776D89CEA9} - http://www.pacimedia...ll/pcs_0023.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Advertisements]

Hello,

It's better to print out the next instructions or save it in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.
It is also important you don't miss a step and perform everything in the right order!!

* Download and install CCleaner
Do not use it yet.

* Please set your system to show all files; please see here if you're unsure how to do this.

* Download LQfix.zip
Unzip it and save it to your desktop, don't use it yet!!

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://neword.com/adw.html?s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iwon.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://neword.com/adw.html?m
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://neword.com/adw.html?s
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [PSoft1] C:\WINDOWS\system32\psoft1.exe
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitemlm32.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [PS1] C:\WINDOWS\system32\ps1.exe
O4 - HKLM\..\Run: [version] C:\WINDOWS\system32\Tfticu.exe
O4 - HKLM\..\Run: [5fee5cvv] C:\WINDOWS\system32\5fee5cvv.exe
O4 - HKLM\..\Run: [ZStart] C:\windows\system32\qsdxregu.exe run64
O4 - HKLM\..\Run: [seeve] C:\WINDOWS\seeve.exe
O4 - HKLM\..\Run: [saap] c:\program files\180search assistant\saap.exe
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SysStart] C:\WINDOWS\system32\ssysuwd8.exe run64
O4 - HKLM\..\Run: [secure] C:\WINDOWS\system32\Oufeij.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\system32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\system32\wintask.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [57ti3qW] xacne.exe
O4 - HKCU\..\Run: [Kw2sRka6g] wmeidctl.exe
O8 - Extra context menu item: Adult - http://listdating.com/se/se10.htm
O8 - Extra context menu item: Business - http://listdating.com/se/se5.htm
O8 - Extra context menu item: Car Insurance - http://listdating.com/se/se3.htm
O8 - Extra context menu item: Escorts - http://listdating.com/se/se9.htm
O8 - Extra context menu item: Finance - http://listdating.com/se/se6.htm
O8 - Extra context menu item: Games - http://listdating.com/se/se12.htm
O8 - Extra context menu item: Health Insurance - http://listdating.com/se/se4.htm
O8 - Extra context menu item: Loans - http://listdating.com/se/se7.htm
O8 - Extra context menu item: Online Casino - http://listdating.com/se/se2.htm
O8 - Extra context menu item: [bleep] - http://listdating.com/se/se11.htm
O8 - Extra context menu item: Sport Betting - http://listdating.com/se/se1.htm
O8 - Extra context menu item: Viagra - http://listdating.com/se/se8.htm
O8 - Extra context menu item: >> DATING >> - http://listdating.com/dt.htm
O8 - Extra context menu item: >> SEARCH >> - http://listdating.com/se.htm
O15 - Trusted Zone: http://home.iwon.com
O15 - Trusted Zone: http://www.iwon.com
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O16 - DPF: {2F5B39C5-C6F5-447A-A946-48B382C53985} - http://www.pacimedia...ll/pcs_0002.exe
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0033.exe
O16 - DPF: {5D66B431-8A5B-4ECA-AED6-6F4F411E1773} (AOLLaunch Class) - http://www.disneybla...AOLLauncher.cab
O16 - DPF: {5F3B3060-09E0-44C6-86F7-BC7B02B57BEE} - http://downloads.sho...mma1004_sp2.cab
O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} - http://cc.iwon.com/c..._12_1,0,2,5.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.c...aploader_v5.cab
O16 - DPF: {EC51659D-721F-4CBF-9CEA-5E776D89CEA9} - http://www.pacimedia...ll/pcs_0023.exe

* Click on Fix Checked when finished and exit HijackThis.

* Reboot into Safe Mode`: ( without networking support !)
°To get into the Safe mode as the computer is booting press and hold your "F8 Key". Use your arrow keys to move to "Safe Mode" and press your Enter key.


* Using Windows Explorer, locate the following files/folders, and delete them if still present:

C:\WINDOWS\system32\5fee5cvv.exe
C:\windows\system32\qsdxregu.exe
C:\WINDOWS\system32\Oufeij.exe
C:\WINDOWS\system32\wintask.exe
C:\Program Files\AutoUpdate <== folder
C:\WINDOWS\system32\xacne.exe
C:\WINDOWS\system32\wmeidctl.exe
C:\WINDOWS\system32\exp.exe
C:\Program Files\CxtPls <== folder
C:\WINDOWS\cfgmgr52.dll
C:\WINDOWS\system32\psoft1.exe
C:\WINDOWS\system32\ps1.exe
C:\WINDOWS\system32\Tfticu.exe
C:\WINDOWS\seeve.exe
c:\program files\180search assistant <== folder
C:\WINDOWS\VCMnet11.exe
C:\PROGRAM FILES\VBouncer <== folder
C:\WINDOWS\system32\ssysuwd8.exe run64

* Doubleclick LQfix.bat that you saved on your desktop before.
A doswindow will open and close again, this is normal.

* Still in safe mode Run Ccleaner and click Run Cleaner (bottom right)

* Reboot your system back to normal mode.

Post back a fresh HijackThis log and I'll take another look.

[miekiemoes]

Hello,

It's better to print out the next instructions or save it in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.
It is also important you don't miss a step and perform everything in the right order!!

* Download and install CCleaner
Do not use it yet.

* Please set your system to show all files; please see here if you're unsure how to do this.

* Download LQfix.zip
Unzip it and save it to your desktop, don't use it yet!!

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://neword.com/adw.html?s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iwon.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://neword.com/adw.html?m
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://neword.com/adw.html?s
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [PSoft1] C:\WINDOWS\system32\psoft1.exe
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitemlm32.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [PS1] C:\WINDOWS\system32\ps1.exe
O4 - HKLM\..\Run: [version] C:\WINDOWS\system32\Tfticu.exe
O4 - HKLM\..\Run: [5fee5cvv] C:\WINDOWS\system32\5fee5cvv.exe
O4 - HKLM\..\Run: [ZStart] C:\windows\system32\qsdxregu.exe run64
O4 - HKLM\..\Run: [seeve] C:\WINDOWS\seeve.exe
O4 - HKLM\..\Run: [saap] c:\program files\180search assistant\saap.exe
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SysStart] C:\WINDOWS\system32\ssysuwd8.exe run64
O4 - HKLM\..\Run: [secure] C:\WINDOWS\system32\Oufeij.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\system32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\system32\wintask.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [57ti3qW] xacne.exe
O4 - HKCU\..\Run: [Kw2sRka6g] wmeidctl.exe
O8 - Extra context menu item: Adult - http://listdating.com/se/se10.htm
O8 - Extra context menu item: Business - http://listdating.com/se/se5.htm
O8 - Extra context menu item: Car Insurance - http://listdating.com/se/se3.htm
O8 - Extra context menu item: Escorts - http://listdating.com/se/se9.htm
O8 - Extra context menu item: Finance - http://listdating.com/se/se6.htm
O8 - Extra context menu item: Games - http://listdating.com/se/se12.htm
O8 - Extra context menu item: Health Insurance - http://listdating.com/se/se4.htm
O8 - Extra context menu item: Loans - http://listdating.com/se/se7.htm
O8 - Extra context menu item: Online Casino - http://listdating.com/se/se2.htm
O8 - Extra context menu item: [bleep] - http://listdating.com/se/se11.htm
O8 - Extra context menu item: Sport Betting - http://listdating.com/se/se1.htm
O8 - Extra context menu item: Viagra - http://listdating.com/se/se8.htm
O8 - Extra context menu item: >> DATING >> - http://listdating.com/dt.htm
O8 - Extra context menu item: >> SEARCH >> - http://listdating.com/se.htm
O15 - Trusted Zone: http://home.iwon.com
O15 - Trusted Zone: http://www.iwon.com
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O16 - DPF: {2F5B39C5-C6F5-447A-A946-48B382C53985} - http://www.pacimedia...ll/pcs_0002.exe
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0033.exe
O16 - DPF: {5D66B431-8A5B-4ECA-AED6-6F4F411E1773} (AOLLaunch Class) - http://www.disneybla...AOLLauncher.cab
O16 - DPF: {5F3B3060-09E0-44C6-86F7-BC7B02B57BEE} - http://downloads.sho...mma1004_sp2.cab
O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} - http://cc.iwon.com/c..._12_1,0,2,5.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.c...aploader_v5.cab
O16 - DPF: {EC51659D-721F-4CBF-9CEA-5E776D89CEA9} - http://www.pacimedia...ll/pcs_0023.exe

* Click on Fix Checked when finished and exit HijackThis.

* Reboot into Safe Mode`: ( without networking support !)
°To get into the Safe mode as the computer is booting press and hold your "F8 Key". Use your arrow keys to move to "Safe Mode" and press your Enter key.


* Using Windows Explorer, locate the following files/folders, and delete them if still present:

C:\WINDOWS\system32\5fee5cvv.exe
C:\windows\system32\qsdxregu.exe
C:\WINDOWS\system32\Oufeij.exe
C:\WINDOWS\system32\wintask.exe
C:\Program Files\AutoUpdate <== folder
C:\WINDOWS\system32\xacne.exe
C:\WINDOWS\system32\wmeidctl.exe
C:\WINDOWS\system32\exp.exe
C:\Program Files\CxtPls <== folder
C:\WINDOWS\cfgmgr52.dll
C:\WINDOWS\system32\psoft1.exe
C:\WINDOWS\system32\ps1.exe
C:\WINDOWS\system32\Tfticu.exe
C:\WINDOWS\seeve.exe
c:\program files\180search assistant <== folder
C:\WINDOWS\VCMnet11.exe
C:\PROGRAM FILES\VBouncer <== folder
C:\WINDOWS\system32\ssysuwd8.exe run64

* Doubleclick LQfix.bat that you saved on your desktop before.
A doswindow will open and close again, this is normal.

* Still in safe mode Run Ccleaner and click Run Cleaner (bottom right)

* Reboot your system back to normal mode.

Post back a fresh HijackThis log and I'll take another look.

[sesopa]

miekiemoes,

Thanks for the prompt reply.

I followed all of your instructions but when in safe mode, LQfix.bat and Ccleaner doesn't appear on my desktop nor do they appear under Start>All Programs. They do appear on my desktop when in normal mode however.

Please advise.

Thank you

[miekiemoes]

This is odd...can you move LQfix.bat and Ccleaner to your documents instead of your desktop?

[sesopa]

OK I know what I did wrong. I logged on in safe mode as administrator instead of my name.

I ran LQfix and Ccleaner and rebooted into normal mode. Here is my new HijackThis logfile:

Logfile of HijackThis v1.99.1
Scan saved at 2:21:09 PM, on 5/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system\jwsdmxws.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\STEVEN ESOPA\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.cars.com
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://di.imgag.com/...stall/AxCtp.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[miekiemoes]

Much better -- still some things that needs to go though.

Check and fix next in hijackthis again:

O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe

Also make sure C:\WINDOWS\VCMnet11.exe is really deleted!

I want to know what it is, so can you go to next site:
http://virusscan.jotti.org/

On top you'll find: File to upload and scan.
Now browse to the next file:

C:\WINDOWS\system\jwsdmxws.exe

Click submit and let it scan.
Post the results in your next reply.

[sesopa]

I'm still getting pop ups and a warning from Norton AV saying my computer is infected with trojan.alwayup

Here is the result from the scan:

File: jwsdmxws.exe
Status: POSSIBLY INFECTED/MALWARE (Note: this file was only classified as malware by scanners known to generate more false positives than the average scanner. Do not consider these results definately accurate. Also, because of this, results of this scan will not be recorded in the database.)
MD5 f336cfc441f4c46b377c366a9b41e637
Packers detected: -
Scanner results
AntiVir Found Heuristic/Trojan.Downloader (probable variant)
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found Trojan.Downloader.Small.Gen (probable variant)
ClamAV Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
Fortinet Found W32/Registrator.B-tr
Kaspersky Anti-Virus Found nothing
mks_vir Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
VBA32 Found nothing

[miekiemoes]

We are going to take care of that.
Let's see what else is still hiding..

Download rkfiles.zip
UNZIP the contents to a permanent folder

Reboot in SAFE MODE !! Important !!
°To get into the Safe mode as the computer is booting press and hold your "F8 Key". Use your arrow keys to move to "Safe Mode" and press your Enter key

Please set your system to show all files.
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

Delete C:\WINDOWS\system\jwsdmxws.exe

Doubleclick rkfiles.bat
It will scan for a while, so please be patient.
Wait till the doswindow closes and reboot back to normal mode.

Post the contents of C:\log.txt in your next reply.

[miekiemoes]

Extra addition...when finished the scan with rkfiles:

Download/save
Rem_VCMnet11.bat to your desktop
Run it (double left click) then restart the PC.
Post the look1.txt that should be on your desktop.

[sesopa]

C:\Documents and Settings\STEVEN ESOPA\Desktop\rkfiles

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINDOWS\SYSTEM32\DVDVideo.ax: UPX!
C:\WINDOWS\SYSTEM32\ps1.exe: UPX!
C:\WINDOWS\SYSTEM32\psoft1.exe: UPX!
C:\WINDOWS\SYSTEM32\DFRG.MSC: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213

Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
C:\WINDOWS\Buddy.exe: UPX!
C:\WINDOWS\ceres.dll: UPX!
Finished
bye


look1.txt:

"jwsdmxws.exe"="C:\\WINDOWS\\system\\jwsdmxws.exe"

[miekiemoes]

Hello,

Well well, buddy.exe is also present. That explains the popups.
Let's get rid of it now.

Delete next files:

C:\WINDOWS\SYSTEM32\ps1.exe
C:\WINDOWS\SYSTEM32\psoft1.ex
C:\WINDOWS\Buddy.exe
C:\WINDOWS\ceres.dll
C:\WINDOWS\system\jwsdmxws.exe <== if still present.

If you can't delete them in normal mode, try it in safe mode.

Rebbot and post a new hijackthislog afterwards.

[sesopa]

I can't seem to find those five files. I looked thoroughly through Windows Explorer.

[miekiemoes]

They are present though---
Don't worry, we'll deal with them in another way.

* Download Killbox.
Unzip it and Click killbox.exe.
Select the option "Delete on reboot".

Now copy the next bold:

C:\WINDOWS\SYSTEM32\ps1.exe
C:\WINDOWS\SYSTEM32\psoft1.ex
C:\WINDOWS\Buddy.exe
C:\WINDOWS\ceres.dll
C:\WINDOWS\system\jwsdmxws.exe

Open 'file' in the killboxmenu on top and choose Paste from clipboard

Now you will see, this is pasted in the "Full Path of File to Delete"-field.
There's a little arrow (dropdown-arrow) next to that field.
If you expand it, these lines must be there together if the files are present!

Then press the button that looks like a red circle with a white X in it.
Killbox will tell you that all listed files will be deleted on next reboot.. Click YES
When it asks if you would like to Reboot now, click YES
If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.

Your computer must reboot now.

Post a new rkfiles-log afterwards ( no need to run it in safe mode now) together with a new hijackthislog.

[sesopa]

Only 3 files were listed in the "Full Path of File to Delete"-field after I pasted from the clipboard (psoft1.ex and jwsdmxws.exe were excluded)


C:\Documents and Settings\STEVEN ESOPA\Desktop\rkfiles

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINDOWS\SYSTEM32\DVDVideo.ax: UPX!
C:\WINDOWS\SYSTEM32\psoft1.exe: UPX!
C:\WINDOWS\SYSTEM32\DFRG.MSC: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213

Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
Finished
bye


Logfile of HijackThis v1.99.1
Scan saved at 5:43:31 PM, on 5/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\STEVEN ESOPA\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.cars.com
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://di.imgag.com/...stall/AxCtp.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[miekiemoes]

Your hijackthislog is clean. But the C:\WINDOWS\SYSTEM32\psoft1.exe is still present. So try this again with killbox -- choose option: 'standard kill file' and copy and paste C:\WINDOWS\SYSTEM32\psoft1.exe in the field.
Click the red button with the white cross.

Check afterwards if it's really gone.
Let me know.