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CD drive not reading CDs


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#1
deimona

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Hey guys,

I have an HP pavilion dv6000 working under windows XP.
It's been a while that my cd drive doesn't read any CDs I put but it didn't bother me, until lately. Every music CD that I try to play the drive doesn't read.

So can you guys please help me out with this?
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#2
rshaffer61

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Open My Computer and let me know if the cdrom drive is listed there.
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#3
Broni

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If steps listed below won't help, most likely, you need a new drive...

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.
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#4
rshaffer61

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Broni you beat me to that step. I was waiting to see if it was seen in My Computer before suggesting the step. :) :)
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#5
deimona

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I've tried the first and third one. Microsoft wanted me to download and install service pack 3 so I dropped it. It didn't help.
The fourth one, there's no ATA channel0 or 1.
There's:
Ultra ATA storage controllers
SATA AHCI controller
Primary IDE channel
Ricoh memory stick host controller
Ricoh MMC host controller
ricoh xD-Picture card host controller
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#6
Broni

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Microsoft wanted me to download and install service pack 3

When?

As for the 4th step, uninstall Primary IDE channel.
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#7
deimona

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After I click on run scan a prompt asks me to download a program mats_run.dvd
after i double click on it they ask me to download and install service pack 3 before carrying on.
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#8
Broni

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Try manual approach: http://support.microsoft.com/kb/982116
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#9
deimona

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They ask me to delete upperfilters. I don't even see one. not even lower filter in that destination: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

btw, all other three didn't work. So maybe I do need a new one right?


EDIT: do I delete the cdgone reg and edit reg that I had unzipped from the file I had downloaded?

Edited by deimona, 12 April 2010 - 03:36 PM.

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#10
Broni

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do I delete the cdgone reg and edit reg that I had unzipped from the file I had downloaded?


Yes.

It looks to me like you need a new drive.
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#11
deimona

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Alright thanks for thelp Broni!
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#12
Broni

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You're welcome :)
I wish, we're able to fix it :)
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#13
rshaffer61

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Thanks Broni, i was busy with life today and couldn't get back. :)
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#14
Broni

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No problem :)
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