I noticed no change for sometime but last week the speed dropped markedly. I did a speed test and this came back as "230.8 kbs with a download speed of 28.85".
I called Customer Services and was advised that the maximum speed available where I live is 536 kbs.
Although I am well aware of the claimed download speeds and the "up to" cop out. I don't think I am getting anything like what I am paying for.
Does anyone have any experience of how to improve things? if I change ISP I think I will need to go back to a BT line. Does anyone know how long I am likely to be without broadband if I do this?
Any help/pointers greatly appreciated.