Can broken USB ports cause the system drive to go bad?
Started by
dkwelch
, Apr 14 2010 11:55 AM
#1
Posted 14 April 2010 - 11:55 AM
#2
Posted 14 April 2010 - 12:53 PM
Lenovo is saying that the system board replacement doesn't fall under the warranty because the problem originated with the USB ports (which aren't covered). So... Can broken USB ports cause the system drive to go bad?
Damaged USB ports can do a great deal of damage, as you've seen.
It seems to me the mainboard should be covered under warranty, as should the USB ports themselves. If the damage was an accident on your part, then no, it would not be covered.
#3
Posted 14 April 2010 - 01:07 PM
I should have asked this question more explicitly in my original post... HOW does a broken USB port cause a system board to go bad? I just don't see the connection.
#4
Posted 14 April 2010 - 02:00 PM
hi, look carefully inside the two broken sockets. do you see the four contacts floating with no support. they are possibly bent and/or touching each other or the socket casing. as the two outer contacts carry power and the inner carry data if they touch this could be the cause. perhaps some one by accident plugged a device in the wrong way without realising the socket was already broken?.
#5
Posted 14 April 2010 - 02:12 PM
I don't have the computer (Lenovo does), but yes, the support in the two USB ports is missing. One I pulled out by plugging in something backwards, as you suggested. The other just fell out (which makes me wonder about the physical integrity of the support in the first one). But what I'm really wondering is whether or not this is responsible for the system board (not drive, as I erroneously put in my subject) going bad. And if so, HOW?
#6
Posted 14 April 2010 - 03:31 PM
hi, one way to destroy mobo. components is to short out a power line on the board ie: +power contact # 1 on the usb socket. this could take out the usb controller and/or the 5v supply components. not knowing the state of the broken port contacts it is hard to know.
Pin Name Cable color Description
1 VCC Red +5 VDC
2 D- White Data -
3 D+ Green Data +
4 GND Black Ground
Pin x of mini-USB connector may be not connected, connected to GND or used as attachment identification at some portable devices.
Pin Name Cable color Description
1 VCC Red +5 VDC
2 D- White Data -
3 D+ Green Data +
4 GND Black Ground
Pin x of mini-USB connector may be not connected, connected to GND or used as attachment identification at some portable devices.
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