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MS MRT shuts down my computer


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#1
mygard

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When I run MRT, my computer does a hard shut-down. I've watched to see where, (file area), and tried to do a custom scan of that file area.. MRT won't do a custom scan. It always goes to full or quick. As far as I can tell, I am doing it correctly.
When I run Microsoft Security Essentials, (full scan), I get no shut-down and clean bill of health.
Also, when I defrag, (both XP's and Piriform Defraggler), I am told I have fragged files but it won't tell me name or path...... Not many, only 1 or 2. Any thoughts??? I don't get shut downs while working or during hibernation........??????
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#2
diabillic

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Duplicate your error and post the last few System logs from your Event Viewer. Its probably just conflicting with another service.
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#3
mygard

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Information 4/16/2010 8:58:36 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:58:36 AM Service Control Manager None 7035 Mark McKinnell MMCKINNELL
Information 4/16/2010 8:58:36 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:58:35 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:58:35 AM Service Control Manager None 7035 Mark McKinnell MMCKINNELL
Information 4/16/2010 8:58:35 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:58 AM WMPNetworkSvc None 14206 N/A MMCKINNELL
Information 4/16/2010 8:54:39 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:38 AM Service Control Manager None 7035 Mark McKinnell MMCKINNELL
Information 4/16/2010 8:54:38 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:38 AM Service Control Manager None 7035 SYSTEM MMCKINNELL
Information 4/16/2010 8:54:38 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:31 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:31 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:31 AM Service Control Manager None 7035 SYSTEM MMCKINNELL
Information 4/16/2010 8:54:21 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:20 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:20 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:20 AM Service Control Manager None 7035 Mark McKinnell MMCKINNELL
Information 4/16/2010 8:54:20 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:20 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:20 AM Service Control Manager None 7035 Mark McKinnell MMCKINNELL
Information 4/16/2010 8:54:19 AM Service Control Manager None 7035 SYSTEM MMCKINNELL
Information 4/16/2010 8:54:19 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:15 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:14 AM Service Control Manager None 7035 Mark McKinnell MMCKINNELL
Information 4/16/2010 8:54:14 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:14 AM Service Control Manager None 7035 SYSTEM MMCKINNELL
Information 4/16/2010 8:54:12 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:12 AM Service Control Manager None 7035 SYSTEM MMCKINNELL
Information 4/16/2010 8:54:12 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:10 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:10 AM Service Control Manager None 7035 SYSTEM MMCKINNELL
Information 4/16/2010 8:54:10 AM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 8:54:10 AM Service Control Manager None 7035 SYSTEM MMCKINNELL
Error 4/16/2010 8:53:42 AM Service Control Manager None 7009 N/A MMCKINNELL
Information 4/16/2010 8:53:13 AM WMPNetworkSvc None 14204 N/A MMCKINNELL
Information 4/16/2010 8:51:27 AM Tcpip None 4201 N/A MMCKINNELL
Warning 4/16/2010 8:51:27 AM Dhcp None 1003 N/A MMCKINNELL
Information 4/16/2010 8:51:19 AM eventlog None 6009 N/A MMCKINNELL
Information 4/16/2010 8:51:19 AM eventlog None 6005 N/A MMCKINNELL
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#4
diabillic

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Application log next.
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#5
mygard

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The file is Corrupt...???
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#6
rshaffer61

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Hi guys can I hopefully help a little to make this easier.
  • Please download the Event Viewer Tool by Vino Rosso VEW and save it to your Desktop:
  • Double-click VEW.exe
  • Under 'Select log to query', select (as appropriate):
    • Application
    • System
  • Under 'Select type to list', select (as appropriate):
    • Error
    • Information
    • Warning
Then use the 'Date of events' or 'Number of events' as follows:

Either:
  • Click the radio button for 'Number of events'
    Type 3 in the 1 to 20 box (or any number from 1 to 20)
    Then click the Run button.
    Notepad will open with the output log.

  • Click the radio button for 'Date of events'
    In the From: boxes type today's date (presuming the crash happened today) 13 07 2009
    In the To: boxes type today's date (presuming the crash happened today) 13 07 2009
    Then click the Run button.
    Notepad will open with the output log.
Please post the Output log in your next reply
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#7
mygard

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Fixed App. Log. Retried All:

System Log:
Type Date Time Source Category Event User Computer
Information 4/16/2010 1:37:06 PM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 1:37:06 PM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 1:37:06 PM Service Control Manager None 7035 Mark McKinnell MMCKINNELL
Information 4/16/2010 1:36:59 PM WMPNetworkSvc None 14206 N/A MMCKINNELL
Information 4/16/2010 1:36:56 PM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 1:36:51 PM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 1:36:51 PM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 1:36:51 PM Service Control Manager None 7035 Mark McKinnell MMCKINNELL
Information 4/16/2010 1:36:50 PM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 1:36:47 PM Service Control Manager None 7035 SYSTEM MMCKINNELL
Information 4/16/2010 1:36:40 PM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 1:36:40 PM Service Control Manager None 7035 SYSTEM MMCKINNELL
Information 4/16/2010 1:36:33 PM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 1:36:29 PM Service Control Manager None 7035 SYSTEM MMCKINNELL
Information 4/16/2010 1:36:27 PM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 1:36:26 PM Service Control Manager None 7035 SYSTEM MMCKINNELL
Information 4/16/2010 1:36:26 PM Service Control Manager None 7035 Mark McKinnell MMCKINNELL
Information 4/16/2010 1:36:26 PM Service Control Manager None 7036 N/A MMCKINNELL
Error 4/16/2010 1:36:20 PM Service Control Manager None 7000 N/A MMCKINNELL
Error 4/16/2010 1:36:19 PM Service Control Manager None 7009 N/A MMCKINNELL
Information 4/16/2010 1:35:52 PM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 1:35:49 PM Service Control Manager None 7035 SYSTEM MMCKINNELL
Information 4/16/2010 1:35:49 PM Service Control Manager None 7036 N/A MMCKINNELL
Information 4/16/2010 1:35:48 PM Service Control Manager None 7035 SYSTEM MMCKINNELL
Information 4/16/2010 1:35:48 PM Service Control Manager None 7036 N/A MMCKINNELL
Error 4/16/2010 1:35:33 PM Service Control Manager None 7009 N/A MMCKINNELL
Information 4/16/2010 1:34:47 PM WMPNetworkSvc None 14204 N/A MMCKINNELL
Information 4/16/2010 1:33:48 PM Tcpip None 4201 N/A MMCKINNELL
Error 4/16/2010 1:33:42 PM Dhcp None 1002 N/A MMCKINNELL
Information 4/16/2010 1:33:41 PM eventlog None 6005 N/A MMCKINNELL
Information 4/16/2010 1:33:41 PM eventlog None 6009 N/A MMCKINNELL

App. Log:
Information 4/16/2010 1:36:31 PM iPod Service None 0 N/A MMCKINNELL
Information 4/16/2010 1:35:22 PM SecurityCenter None 1800 N/A MMCKINNELL
Information 4/16/2010 1:34:52 PM gupdate None 0 N/A MMCKINNELL
Information 4/16/2010 1:34:23 PM LightScribeService None 4 N/ MMCKINNELL
Information 4/16/2010 1:34:16 PM gupdate None 0 N/A MMCKINNELL
Information 4/16/2010 1:34:14 PM Bonjour Service None 100 N/A MMCKINNELL

Will try rshaffer61 thing when I get a chance....
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#8
rshaffer61

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The instructions I gave will give more detail on the events then what you are showing. :) :)
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#9
mygard

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Vino's Event Viewer v01c run on Windows XP in English
Report run at 16/04/2010 2:06:51 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 16/04/2010 1:36:31 PM
Type: information Category: 0
Event: 0 Source: iPod Service
The event description cannot be found.

Log: 'Application' Date/Time: 16/04/2010 1:35:22 PM
Type: information Category: 0
Event: 1800 Source: SecurityCenter
The Windows Security Center Service has started.

Log: 'Application' Date/Time: 16/04/2010 1:34:52 PM
Type: information Category: 0
Event: 0 Source: gupdate
The event description cannot be found.

Log: 'Application' Date/Time: 16/04/2010 1:34:23 PM
Type: information Category: 0
Event: 4 Source: LightScribeService
The LightScribe Service started successfully.

Log: 'Application' Date/Time: 16/04/2010 1:34:16 PM
Type: information Category: 0
Event: 0 Source: gupdate
The event description cannot be found.

Log: 'Application' Date/Time: 16/04/2010 1:34:14 PM
Type: information Category: 0
Event: 100 Source: Bonjour Service
Service started


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 16/04/2010 1:36:20 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

Log: 'System' Date/Time: 16/04/2010 1:36:19 PM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.

Log: 'System' Date/Time: 16/04/2010 1:35:33 PM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the FreezeScreenSaver service to connect.

Log: 'System' Date/Time: 16/04/2010 1:33:42 PM
Type: error Category: 0
Event: 1002 Source: Dhcp
The IP address lease 192.168.1.101 for the Network Card with network address 0012F0DB17DE has been denied by the DHCP server 192.168.10.1 (The DHCP Server sent a DHCPNACK message).

Log: 'System' Date/Time: 16/04/2010 8:53:42 AM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the FreezeScreenSaver service to connect.

Log: 'System' Date/Time: 16/04/2010 8:24:17 AM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the FreezeScreenSaver service to connect.

Log: 'System' Date/Time: 14/04/2010 10:46:36 AM
Type: error Category: 0
Event: 10010 Source: DCOM
The server {0002DF01-0000-0000-C000-000000000046} did not register with DCOM within the required timeout.

Log: 'System' Date/Time: 14/04/2010 10:43:47 AM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the FreezeScreenSaver service to connect.

Log: 'System' Date/Time: 14/04/2010 8:15:47 AM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the FreezeScreenSaver service to connect.

Log: 'System' Date/Time: 13/04/2010 10:38:32 AM
Type: error Category: 0
Event: 7011 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.

Log: 'System' Date/Time: 11/04/2010 2:55:14 PM
Type: error Category: 0
Event: 7011 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.

Log: 'System' Date/Time: 10/04/2010 8:46:24 PM
Type: error Category: 0
Event: 29 Source: W32Time
The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time.

Log: 'System' Date/Time: 10/04/2010 8:46:24 PM
Type: error Category: 0
Event: 17 Source: W32Time
Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Log: 'System' Date/Time: 09/04/2010 12:25:34 PM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the FreezeScreenSaver service to connect.

Log: 'System' Date/Time: 09/04/2010 12:24:55 PM
Type: error Category: 0
Event: 1002 Source: Dhcp
The IP address lease 192.168.1.101 for the Network Card with network address 0012F0DB17DE has been denied by the DHCP server 192.168.10.1 (The DHCP Server sent a DHCPNACK message).

Log: 'System' Date/Time: 09/04/2010 10:21:13 AM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the FreezeScreenSaver service to connect.

Log: 'System' Date/Time: 08/04/2010 9:26:43 AM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the FreezeScreenSaver service to connect.

Log: 'System' Date/Time: 07/04/2010 1:23:33 PM
Type: error Category: 0
Event: 9 Source: atapi
The device, \Device\Ide\IdePort0, did not respond within the timeout period.

Log: 'System' Date/Time: 06/04/2010 6:24:05 AM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the FreezeScreenSaver service to connect.

Log: 'System' Date/Time: 05/04/2010 10:38:09 AM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the FreezeScreenSaver service to connect.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 16/04/2010 1:47:18 PM
Type: information Category: 8
Event: 19 Source: Windows Update Agent
Installation Successful: Windows successfully installed the following update: Definition Update for Microsoft Security Essentials - KB972696 (Definition 1.79.1994.0)

Log: 'System' Date/Time: 16/04/2010 1:47:09 PM
Type: information Category: 0
Event: 2000 Source: Microsoft Antimalware
Microsoft Antimalware signature version has been updated. Current Signature Version: 1.79.1994.0 Previous Signature Version: 1.79.1918.0 Signature Type: AntiSpyware Update Type: Delta User: NT AUTHORITY\SYSTEM Current Engine Version: 1.1.5605.0 Previous Engine Version: 1.1.5605.0

Log: 'System' Date/Time: 16/04/2010 1:47:08 PM
Type: information Category: 0
Event: 2000 Source: Microsoft Antimalware
Microsoft Antimalware signature version has been updated. Current Signature Version: 1.79.1994.0 Previous Signature Version: 1.79.1918.0 Signature Type: AntiVirus Update Type: Delta User: NT AUTHORITY\SYSTEM Current Engine Version: 1.1.5605.0 Previous Engine Version: 1.1.5605.0

Log: 'System' Date/Time: 16/04/2010 1:37:06 PM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Pml Driver HPZ12 service entered the stopped state.

Log: 'System' Date/Time: 16/04/2010 1:37:06 PM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Pml Driver HPZ12 service entered the running state.

Log: 'System' Date/Time: 16/04/2010 1:37:06 PM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The Pml Driver HPZ12 service was successfully sent a start control.

Log: 'System' Date/Time: 16/04/2010 1:36:59 PM
Type: information Category: 0
Event: 14206 Source: WMPNetworkSvc
Media server 'MMCKINNELL: Mark McKinnell:' was successfully initialized and is sharing media with network media devices.

Log: 'System' Date/Time: 16/04/2010 1:36:56 PM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Remote Access Connection Manager service entered the running state.

Log: 'System' Date/Time: 16/04/2010 1:36:51 PM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Pml Driver HPZ12 service entered the stopped state.

Log: 'System' Date/Time: 16/04/2010 1:36:51 PM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Pml Driver HPZ12 service entered the running state.

Log: 'System' Date/Time: 16/04/2010 1:36:51 PM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The Pml Driver HPZ12 service was successfully sent a start control.

Log: 'System' Date/Time: 16/04/2010 1:36:50 PM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The HP WMI Interface service entered the running state.

Log: 'System' Date/Time: 16/04/2010 1:36:47 PM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The HP WMI Interface service was successfully sent a start control.

Log: 'System' Date/Time: 16/04/2010 1:36:40 PM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Application Layer Gateway Service service entered the running state.

Log: 'System' Date/Time: 16/04/2010 1:36:40 PM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The Application Layer Gateway Service service was successfully sent a start control.

Log: 'System' Date/Time: 16/04/2010 1:36:33 PM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The iPod Service service entered the running state.

Log: 'System' Date/Time: 16/04/2010 1:36:29 PM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The iPod Service service was successfully sent a start control.

Log: 'System' Date/Time: 16/04/2010 1:36:27 PM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Network Location Awareness (NLA) service entered the running state.

Log: 'System' Date/Time: 16/04/2010 1:36:26 PM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The Network Location Awareness (NLA) service was successfully sent a start control.

Log: 'System' Date/Time: 16/04/2010 1:36:26 PM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The Remote Access Connection Manager service was successfully sent a start control.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 16/04/2010 8:51:27 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0012F0DB17DE. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Log: 'System' Date/Time: 15/04/2010 9:03:21 PM
Type: warning Category: 0
Event: 8021 Source: BROWSER
The browser was unable to retrieve a list of servers from the browser master \\OWNER-0EDAE116C on the network \Device\NetBT_Tcpip_{85326AD7-0533-480E-AB9C-1335BE4CEDD8}. The data is the error code.

Log: 'System' Date/Time: 15/04/2010 6:51:51 PM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0012F0DB17DE. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Log: 'System' Date/Time: 15/04/2010 9:26:10 AM
Type: warning Category: 0
Event: 8021 Source: BROWSER
The browser was unable to retrieve a list of servers from the browser master \\OWNER-0EDAE116C on the network \Device\NetBT_Tcpip_{85326AD7-0533-480E-AB9C-1335BE4CEDD8}. The data is the error code.

Log: 'System' Date/Time: 15/04/2010 7:24:49 AM
Type: warning Category: 0
Event: 8021 Source: BROWSER
The browser was unable to retrieve a list of servers from the browser master \\OWNER-0EDAE116C on the network \Device\NetBT_Tcpip_{85326AD7-0533-480E-AB9C-1335BE4CEDD8}. The data is the error code.

Log: 'System' Date/Time: 15/04/2010 7:24:49 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0012F0DB17DE. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Log: 'System' Date/Time: 14/04/2010 10:42:50 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0012F0DB17DE. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Log: 'System' Date/Time: 14/04/2010 10:42:50 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0012F0DB17DE. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Log: 'System' Date/Time: 14/04/2010 3:15:51 AM
Type: warning Category: 0
Event: 8021 Source: BROWSER
The browser was unable to retrieve a list of servers from the browser master \\OWNER-0EDAE116C on the network \Device\NetBT_Tcpip_{85326AD7-0533-480E-AB9C-1335BE4CEDD8}. The data is the error code.

Log: 'System' Date/Time: 14/04/2010 1:27:32 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0012F0DB17DE. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Log: 'System' Date/Time: 13/04/2010 10:37:47 AM
Type: warning Category: 0
Event: 8021 Source: BROWSER
The browser was unable to retrieve a list of servers from the browser master \\OWNER-0EDAE116C on the network \Device\NetBT_Tcpip_{85326AD7-0533-480E-AB9C-1335BE4CEDD8}. The data is the error code.

Log: 'System' Date/Time: 13/04/2010 1:37:48 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0012F0DB17DE. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Log: 'System' Date/Time: 12/04/2010 4:30:13 PM
Type: warning Category: 0
Event: 8021 Source: BROWSER
The browser was unable to retrieve a list of servers from the browser master \\OWNER-0EDAE116C on the network \Device\NetBT_Tcpip_{85326AD7-0533-480E-AB9C-1335BE4CEDD8}. The data is the error code.

Log: 'System' Date/Time: 12/04/2010 12:34:56 PM
Type: warning Category: 0
Event: 8021 Source: BROWSER
The browser was unable to retrieve a list of servers from the browser master \\OWNER-0EDAE116C on the network \Device\NetBT_Tcpip_{85326AD7-0533-480E-AB9C-1335BE4CEDD8}. The data is the error code.

Log: 'System' Date/Time: 12/04/2010 11:57:02 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0012F0DB17DE. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Log: 'System' Date/Time: 12/04/2010 11:56:59 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0012F0DB17DE. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Log: 'System' Date/Time: 12/04/2010 10:13:14 AM
Type: warning Category: 0
Event: 8021 Source: BROWSER
The browser was unable to retrieve a list of servers from the browser master \\OWNER-0EDAE116C on the network \Device\NetBT_Tcpip_{85326AD7-0533-480E-AB9C-1335BE4CEDD8}. The data is the error code.

Log: 'System' Date/Time: 12/04/2010 7:09:38 AM
Type: warning Category: 0
Event: 1007 Source: Dhcp
Your computer has automatically configured the IP address for the Network Card with network address 0012F0DB17DE. The IP address being used is 169.254.160.179.

Log: 'System' Date/Time: 12/04/2010 7:08:32 AM
Type: warning Category: 0
Event: 2504 Source: Server
The server could not bind to the transport \Device\NetBT_Tcpip_{85326AD7-0533-480E-AB9C-1335BE4CEDD8}.

Log: 'System' Date/Time: 12/04/2010 6:39:20 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0012F0DB17DE. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
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#10
diabillic

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What is FreezeScreenSaver? Something you installed?

I would try starting up your machine with all non essential services disabled. Type services.msc from the command line, make sure you hide all Microsoft services, uncheck all boxes and reboot. Try to recreate the issue.
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#11
mygard

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I Googled FreezeScreenSaver.exe... at File.Net:

Description: File FreezeScreenSaver.exe is located in the folder C:\Windows\System32. The file size on Windows XP is 69,632 bytes.
The application has no file description. The program is not visible. File FreezeScreenSaver.exe is located in the Windows folder, but it is not a Windows core file. FreezeScreenSaver.exe is not a Windows core file. Therefore the technical security rating is 54% dangerous, however also read the users reviews".

Ran "Antisptware.com" scan and it said it found stuff but I had to buy their stuff to get rid of it.
Also.... It let me pick specific files to scan. MRT won't... or i'm doing something wrong. And why doesn't MRT find what Antispyware.com found.??? Is my computers attempts to get to FreezeScreenSaver.exe making it crash.....

"I would try starting up your machine with all non essential services disabled. Type services.msc from the command line, make sure you hide all Microsoft services, uncheck all boxes and reboot. Try to recreate the issue"....... I don't understand any of this or feel that I can do it..
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#12
diabillic

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http://kb.wisc.edu/h...age.php?id=1688
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#13
happyrock

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Please go to Malware and Spyware Cleaning Guide...
HERE....

That will help you clean up 80 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) follow the instructions and start a new topic
here
post the OTListIt2 and Rooter logs ...
The "Topic Title" should contain the name of the infection that you are having a problem with...Use the "Topic Description" to include more details. This will help you get faster responses as some people are more familiar with certain infections....

if you are unable to download or run ANY of the tools...try downloading them on another computer and put them on a flash drive or cd and try installing them that way..
no joy...
start a new topic and let them know you can't run any of the tools..
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