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Need to format but no option to reboot from disk


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#1
Pressanykey

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My computer needs to be formatted, after a virus a few weeks ago it doesn't work quite as it should (but i guess thats another thread)!!.
I've read up on how to format/reboot, and it sounds like i should get an option to reboot from disc but no option comes up, how can i get around this?
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#2
rshaffer61

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Before going to a full format and reinstall let me ask. Did you clean the infection?
With only one post here I'm sure you have not had your system checked for active infections here. A infection can be the cause of all your issues at this point.

I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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#3
Pressanykey

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Before going to a full format and reinstall let me ask. Did you clean the infection?


Thank you very much for the excellent advice, I had previously ran Malware twice and assumed that would had got rid of the infection as the ads stopped popping up.
On your advise i've ran malware again, and the computer is now working as it should be, so theres no need to format it.
Thank again :)
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#4
123Runner

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You can also post in that forum to have them check out the system deeper because some virus and malware are hiding deeper.
It wouldn't hurt, but your choice.

123runner
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#5
rshaffer61

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I agree with 123Runner also. Infections are notorious about hiding and can disguise themselves as legitimate files at times.
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