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Says it has security...but it doesn't


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#1
jhashey

jhashey

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My wife has an older computer, with windows XP and I have windows 7. I secured our network on the our netgear router with a password. It worked fine on mine, but her's would get a pop up that said it needed a WEP key or WPA key and when I typed in the router password it wouldn't work (something about needing x number of digits)

So I unsecured the network so her computer would log on.

Now her computer still gets the same pop up saying it requires the Key, and in her network settings it says it is still a secure network.

However, I have checked and double checked that there are no security options on the router.

Please help? Thanks!
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#2
DaffyKantReed

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You want to use WPA or WPA2, not WEP.
http://www.geekstogo...s...t&p=1799686



Have her delete all networks, including preferred.
http://www.computerg...s/recreate.html

The other way to do this would be to uninstall and reinstall the wireless driver in Device Manager. The correct driver for this device could be placed on the USB stick mentioned above, as it is not native to the Windows XP CD.
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