Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
TOSHIBA Satellite A205
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver not found.
Bonjour 2.0.0.34 (214.3)
iTunes Serial Number CC777F9451E503A0
Current user is not an administrator.
The current local date and time is 2010-04-18 19:42:18.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel® 965 Express Chipset Family
Intel Corporation, Mobile Intel® 965 Express Chipset Family
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# External Plug-ins Information ****
No external plug-ins installed.
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
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# Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {9C24489D-25CA-488F-B857-891022864685}
Description: Atheros AR5007EG Wireless Network Adapter
IP Address: 192.168.1.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Apr 18 19:30:21 2010
Lease Expires: Mon Apr 19 19:30:21 2010
DNS Servers: 204.111.1.35
204.111.1.35
137.118.1.32
Adapter Name: {BCBE8836-6689-4801-B2B1-94219398E4C7}
Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 127.0.0.1:5555
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
An unknown error occurred (-9808).
iTunes has never successfully accessed iTunes store.