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Untrusted Connection?


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#1
specterkiss

specterkiss

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SO for some reason i tried to log into my bank and it came up as an expired certificate or untrusted site. so i ran some of my spyware stuff and cleared cookies but it's still coming up, iam afraid to log into it. do i have something potentially? any suggestions?

error:
This Connection is Untrusted

You have asked Firefox to connect
securely to sitekey.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely,
sites will present trusted identification to prove that you are
going to the right place. However, this site's identity can't be verified.







What Should I Do?





If you usually connect to
this site without problems, this error could mean that someone is
trying to impersonate the site, and you shouldn't continue.
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#2
dsenette

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i would contact your bank over the phone and see if they are aware of the issue, their certificate may have lapsed, or it could be a fishing attempt. i wouldn't put in my login info till i confirmed with my bank
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#3
specterkiss

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thank you. i called and it apparently was an issue with an old bookmark, i tried it differently and i didn't get the untrusted site page.

thank you for the recommendation! :)
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#4
dsenette

dsenette

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do some reading on TLS and SSL http://en.wikipedia...._Layer_Security

basically your bank pays an annual fee to a company to keep that certificate up. the certificate is tied to a specific server. when you go to that website that the server is hosting, your computer notices that it's SSL or TLS enabled and goes out and asks the certification authority if you're really going to the site that you think you are, if the information doesn't match then you're not at the site that you're expecting to be at. this can happen for a few reasons, usually it's because the person who owns the site didn't renew their contract, but it could also be a situation like you've got where the server has moved. the REALLY bad possibility is that someone has made a fake version of the site in an attempt to get people's account information. when it's something as important as a bank or any other website where you put in financial or sensitive personal information, if you get a certificate error, stop doing what you're doing and contact the people that run the site.
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