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Laptop slow, applications freeze, not Malware related


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#1
zelophedad

zelophedad

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I thought my computer was infected by Malware or virus, did the whole list of items on the malware removal forum; chatted with Rorschach112 who had me do a few housekeeping things and then said it was probably not Malware-related and that I should post here for the "other techs to work their magic"

I'm not sure what to post, should I run another OTL?

I removed Ad-Aware and SAS.

I have a Lenovo T61, Vista Business (augh) and 2GB of RAM (it came with 1GB, I added another gig)

Thanks for your help, pls instruct me if there are diagnostic programs I should run to make troubleshooting easier.

-Louise
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#2
diabillic

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I would first suggest disabling all non microsoft programs at startup using msconfig to eliminate 3rd party apps as the root cause.
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#3
Artellos

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For more detailed steps, try these;

I believe we can find this in either the startup or the services.
Ok, so lets see if we can find the culprit!
Note: This process might take a while and requires multiple reboots.
  • Go to start and type msconfig
  • Open msconfig.exe
  • A window will pop up, go to the Startup Tab.
  • In the bottom right, select Disable All
  • Please reboot the computer.
  • Check if the problem still persists;
    If the problem is still there, report back.
    If the problem is gone after disabling all options, continue on with the next step.
  • Follow steps 1 to 3 again.
  • Now turn on 1 or 2 startups and reboot again.
  • Keep doing this until your problem comes back.
  • Once the problem comes back it should be the program you turned on Last.
  • Please tell me which program this was and how the whole process went.

Regards,
Olrik
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