Followed all the steps outlined in your "HERE" site (twice), but still have the same problem.
Tried to post a new topic (probably did not do it right), so I'm replying to you.
As I stated, I've no access to any of my email accounts, nor most of any Microsoft sites. (I can start to download updates but get errors 0x80072EE2 or a Windows Live error 0x80048820.)
I do appreciate all the help and am including the mbam scan results along with the ark.txt file and the OTL results. Did not get and Extra.txt file with the last run of OTL.
Again, thank you for your help and if you cannot help me further, please give me a link to whom you may think can.Log removed
Edited by Essexboy, 25 April 2010 - 09:18 AM.