[vanja2102]

Hi, my computer shut down by it self and restarted it self. when I tried to access the Internet it comes up with: RPC log in error. I have looked at the suggestions on the other forums with this topic-problem, and I have gone into services and tried to double click RPC but nothing happens. I then right clicked the mouse and clicked on option to start and it comes up with error: COULD NOT START THE RPC LOCATOR SERVICE ON LOKAL COMPUTER. ERROR 1068:THE DEPENDANCY SERVICE OR GROUP FAILED TO START. Nothing that was suggested fixed the problem, and I was told to come on this forum and ask for help as it seem that virus caused the problem.
Does anyone have suggestions on how to fix this problem?

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The 1068 probably means that

DCOM Server Process Launcher service

did not start. It should have Startup Type: Automatic and it should be started. If it is started then another dependency may have been added to rpc. In that case:

You can open regedit (Start, Run, regedit , OK )

and navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs

(Find HKEY_LOCAL_MACHINE and click on the + in front of it to see the sub folders. Then find System and click on the + then CurrentControlSet then Services then you should see Rpcss)

Then right click on RPCSS and select Export and save it to your desktop as rpc. It will get a .reg extension automatically.

Right click on rpc.reg and Edit then copy and paste into a reply.

If DCOM Server Process Launcher is not started then let's look at its registry entries instead:
(as above but
navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DcomLaunch )



Ron

[RKinner]

The 1068 probably means that

DCOM Server Process Launcher service

did not start. It should have Startup Type: Automatic and it should be started. If it is started then another dependency may have been added to rpc. In that case:

You can open regedit (Start, Run, regedit , OK )

and navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs

(Find HKEY_LOCAL_MACHINE and click on the + in front of it to see the sub folders. Then find System and click on the + then CurrentControlSet then Services then you should see Rpcss)

Then right click on RPCSS and select Export and save it to your desktop as rpc. It will get a .reg extension automatically.

Right click on rpc.reg and Edit then copy and paste into a reply.

If DCOM Server Process Launcher is not started then let's look at its registry entries instead:
(as above but
navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DcomLaunch )



Ron

[vanja2102]

RON, THANK YOU VERY MUCH FOR YOUR HELP...AFTER UNSSUCCESSFULLY TRYING TO FIX THE PROBLEM FOR A FEW DAYS, I COULDN'T BE WITHOUT THE FUNCTIONAL COMPUTER ANY LONGER, SO I TOOK IT TO THE SHOP FOR WINDOWS REINSTALATION AND I HOPE IT WILL FIX THE PROBLEM...THANK YOU AGAIN!!!