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My computer wont turn on after installing a new driver


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#1
makihara

makihara

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Hi there

I run windows vista on a Dell inspiron 1520.

Here is the sequence of events:

Windows update was installing some things and i postponed the restart.
I then installed a new driver from the dell website for my mousepad which would allow me to disable it when an external mouse is attached... link here: http://support.dell....p;fileid=207655

Now my computer doesnt turn on AND I cant boot in safe mode.

The Bios loads, then the vista loading bar appears for all of 3 seconds before a BSOD flashes for half a second, then the screen goes black for 5 seconds and then the computer restarts.

i think i need to get rid of this driver.

System restore wont work or any other windows repair features that windows offers


Thanks for any help!

James
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#2
kristain

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This problem may occur due to malfunction of software and hardware devices.if this problem starts with any new software or hardware installation then uninstall it.
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#3
Ferrari

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I wonder if a startup repair will at least get you into windows. After that, perform a system restore.

How to run a Startup Repair - Vista Startup repair, NOT FULL SYSTEM REPAIR
How to system restore - Vista
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