[jonni_sue2007]

I have an HP pavilion laptop that's only 2 years old now and I have windows vista installed on it. For about a year now my CD-rom hasn't been working. I have put in every different type of computer game, music cds, and dvds in my computer to get it to run and nothing is working. After I put in a cd and shut the door I can hear it run, but nothing happens, and it eventually stops. I even went into Computer to trying to run the cd or dvd that way but there isn't an icon there for me to click on. It usually isn't a big deal because I never used my CD-rom but I am wanting to upgrade to windows 7 and I need for my CD-ROM to work so I can install it onto my computer. If anyone has any advice I would greatly appreciate it. I rather try to fix it by myself than take it to staples or best buy to get it fixed.

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One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Thank's to Broni for the instructions

[rshaffer61]

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Thank's to Broni for the instructions

[Alzeimer]

Do you see it in your HARDWARE if not there and you do not see your DVD-rom in MY COMPUTER also I would go look in your BIOS to see if it is detected there.


If you cannot see it in your BIOS then its either the connection that is defective or your DVD-rom as seen its days.

If it's detected by your BIOS but not by VISTA then its a Windows issue. There are fixes for CD/DVD-Rom gone missing, those my help.