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problem with flash player 10


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#1
vish_10

vish_10

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Hi, I am having problems with adobe flash player 10. I cannot view any online contents requiring flash player. When I do, my pc lags and becomes nonresponsive. I've been experiencing this problem for several months now and I recently got help from one of the volunteers here to remove a trojan, here is the link: http://www.geekstogo...pc-t274391.html

please help me fix this issue.. it just drives me insane! :)


....anyone..?:)

Edited by vish_10, 28 April 2010 - 07:07 PM.

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#2
vish_10

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..anyone?
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#3
rshaffer61

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Completely uninstall flash player using the removal tool HERE. Then install it fresh and make sure animations are enabled in your browser preferences.
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#4
vish_10

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Thank you so much for replying. I have tried this already and it did not fix the issue.
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#5
rshaffer61

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You unistalled using the uninstall removal tool?
Downloaded the new flash player and installed it?
Checked browser preferences to make sure flash and animations were enabled?
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#6
vish_10

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yes i have done all that.
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#7
rshaffer61

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Go to
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
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#8
vish_10

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I have tried that already as well but just to make sure i tried it again and no it did not work.
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#9
rshaffer61

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Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions
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#10
vish_10

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hi, sorry for the late reply. the sfc did not find any errors but I am still having the problems.
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#11
rshaffer61

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Do you have your Xp installation disk?
We should try a repair installation to see if any core files are missing or corrupted.
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#12
vish_10

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yes i do
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#13
rshaffer61

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What I would suggest you do is to Backup your Data Files.
For this I would suggest using a External Hard Drive Enclosure. This will allow you to keep your Important Data safe and Separated from the main system in case of problems. The cost for this kind of Backup System has come down a lot. I would suggest a 500 Gig capacity for your needs. Since you will only be Backing Up Data Files Only this should be sufficient to do that for you. Follow the next two links to see examples of the price you will be looking at.
HERE
HERE

I suggest going to Microsofts Backup Tutorial and follow the steps to do a Backup to a External Drive and also it will guide you on how to do a Scheduled Backup even at night.

Another way you can do a Backup is by using DVD’s. This method is just as effective and can be done using the same steps as above.


After the above is done then go on to the next step.



Repair Installation Instructions

· Insert your Windows XP CD in your CD-ROM and then Restart your computer.
· At the first post screen start tapping the Del key to enter System Bios
· Find the Advance Options or Boot Sequence screen.
· You will need to change the boot sequence so that the CDrom is first and the HD is second.
· Press F10 to Save and Exit and then press Enter to accept.
· The system will now reboot
· When the "Press any key to boot from CD" message is displayed on your screen, press a key to start your computer from the Windows XP CD.
· When you see the following message displayed on the Welcome to Setup screen, press ENTER
· To setup Windows XP now, press ENTER.
· At this point an option to press R to enter the Recovery Console is displayed. DO NOT SELECT THIS OPTION.

· On the Windows XP Licensing Agreement screen, press F8 to agree to the license agreement.
· Make sure that your current installation of Windows XP is selected and highlighted in the box, and then press the R key to repair Windows XP.
· Follow the instructions on the screen to complete Setup.

You can also go HERE
to read a step by step tutorial with screenshots.
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