[Merthod]

Hi, I've been using a Dell Inspiron 9400 for a while and recently the CD/DVD drive has caused me burning issues (it reads OK). It won't burn anything anymore. When I try to burn either an disc image or a set of files as it does normally (and visually I can see the disc has been written on) but still recognize it as an "empty disc" provoking CD verifying errors.

Here are the steps I'd try to do to solve this with no luck:
1. I'd tried different CD brands,
2. I'd tried different burning software such as ImgBurn, CDBurnerXP and the XP built in burning software,
3. I've updated the firmware version (DE04),
4. I'd tried to reset upper and lower filters in the registry in this address: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318},
5. I'd tried to uninstall CD/DVD driver in "Device Manager" and rebooting.

iTunes Diagnostics for the CD reports everything read-wise is OK.
Windows Diagnostics for the CD/DVD drive reports this:

Drive is not capable of burning (TSSTcorp DVD+-RW TS-L632D)
One or more CD/DVD drives are not capable of burning

Class filter drivers are corrupt

Drive is disabled (TSSTcorp DVD+-RW TS-L632D)

Drive is not assigned a drive letter
The CD/DVD drive is not accessible via an assigned drive letter

Drive is not capable of burning (TSSTcorp DVD+-RW TS-L632D)
Detected One or more CD/DVD drives are not capable of burning

I'd previously installed CD DAEMON tools to load disc images and I kind of think it has something to do. I'd uninstalled it then.
Thanks for your time, your help is greatly appreciated,
Damian

Edited by Merthod, 26 April 2010 - 06:44 PM.

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[Ferrari]

Yeah, new burners are pretty cheap now days so I generally don't spend much time on them either. Here is my canned. Basically, if none of the below recommendations work, then your drive is dead/faulty.

1. Uninstall the drive through the Device Manager

• Click Start (in Vista/7 Click Windows Orb)
• Right Click My Computer
• Select Properties
• Click on the Hardware Tab (In Vista/7 click Device Manager in top left corner)
• Click Device Manager
• Expand DVD/CD-ROM drives
• Right click your drive
• Select Uninstall (see image below)
• Restart your computer

The drive will automatically be reinstalled



OR...

2. Go to Microsoft's Fix

• Choose your Operating System's fix
• A restart is required

OR...

3. Download Restore Missing CD Drive patch

• Double Click cdgone.zip to unzip it(extract all files)
• Right Click cdgone.reg
• Click Merge
• Accept the registry merge
• Restart your computer

OR...

4. Go to the Device Manager (similar to option 1 above)

• Expand IDE ATA/ATAPI Controllers.
• You'll see two items:
  - ATA Channel0 (or Primary Channel)
  - ATA Channel1 (or Secondary Channel)
• Right click on each of them
• Select Uninstall
• Confirm it
• Restart your computer

They'll automatically be reinstalled.