[Summer6]

Not much to go on system detail wise but someone l know uses Windows Mail and was logged into their account.
Then for some unknown reason (don't ask!) they had their whole computer system reloaded from scratch and now, when they try and login to Windows Mail, it says they can't because the account is already in use (by them!).
I know that if you forget your password you can get this changed, but how do you get back in if you are technically still logged in already?

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Log into the email account by the web interface (hotmail.com, yahoo.com or wherever). You can usually reset the account from here.

[Neil Jones]

Log into the email account by the web interface (hotmail.com, yahoo.com or wherever). You can usually reset the account from here.