Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Monitor goes black


  • Please log in to reply

#1
highsociety112

highsociety112

    Member

  • Member
  • PipPip
  • 23 posts
So I ran into a problem with my computer and I am not sure what is wrong with it. I am hoping someone may be able to help me. I am able to start my laptop computer and it works fine for about 3-5 minutes then it gets all boxy around images and very pixelated and the screen finally goes black. I am not sure if it is my graphics card that has gone bad or what. Anyone have any ideas?
Thanks in advance,
  • 0

Advertisements


#2
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Borrow a monitor and hook it to your laptop. Does the problem happen with the external monitor?
If so you may have a corrupted driver or a faulty graphics chips.
If not then your laptop screen may be failing.
  • 0

#3
highsociety112

highsociety112

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
I was able to hook up another monitor to my laptop, and it appears to have the same problem on both monitors, although the screen has not went black yet today. It just gets really boxy around images and in the background color.
  • 0

#4
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
  • (for Windows XP users)
  • Please click Start and click Run
    (for Windows Vista and 7 users)
  • Please click Start and select the white text box.
  • Type: devmgmt.msc and hit Enter
  • Look for any entries with a Yellow Exclamation Mark or Red X's



To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

Edited by rshaffer61, 30 April 2010 - 11:09 AM.

  • 0

#5
highsociety112

highsociety112

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
I was unable to locate any Yellow Exclamation Mark or Red X's, I also expanded each (+) to double check

Attached Thumbnails

  • Untitled_1_copy.jpg

  • 0

#6
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
It would seem from what I am seeing you may have a corrupted or failing video chip.
Since the issue happens with a known working external monitor it would suggest the driver or the chip it self.
Since there is no errors in Device Manager showing that would normally mean the driver is working correctly.
  • 0

#7
Alzeimer

Alzeimer

    Member 1K

  • Member
  • PipPipPipPip
  • 1,330 posts
So if all seem right in your device manager then try:

- To update your video card drivers
- To update your Bios Video drivers

If both have the latest drivers available then i do not know what else to try.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP