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Random shutdown/BSOD


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#1
Lupii

Lupii

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Hi guys,
First time poster and i'm hoping you can help me. I've seen similar problems on other thread but i'm not 100% sure what i can do to fix my issue. Basically for the last few months i've been getting random BSOD and restarts. Sometimes the restarts go fine, sometime they stall. I cant quite get all the info from the BSOD as it disappears so fast but i do know i have a number of entries in a minidump file, the last of which i attach.
Any help would be greatly appreciated.
Thanks,
Lupii
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#2
Lupii

Lupii

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I am using Windows 7 but i do get the impression its more of a hardware issue than a software one. Again, any heal greatly appreciated.
Regards,
Lupii
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#3
rshaffer61

rshaffer61

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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program
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#4
Lupii

Lupii

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Thanks rshaffer61,
much appreciated, info from BlueScreenView below.

==================================================
Dump File : 043010-19328-01.dmp
Crash Time : 30/04/2010 20:25:18
Bug Check String :
Bug Check Code : 0x00000109
Parameter 1 : a3a039d8`93bde4eb
Parameter 2 : b3b7465e`e63c0e1d
Parameter 3 : fffff880`00c92ab4
Parameter 4 : 00000000`00000001
Caused By Driver : CLFS.SYS
Caused By Address : CLFS.SYS+dab4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\043010-19328-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 043010-18298-01.dmp
Crash Time : 30/04/2010 18:15:28
Bug Check String :
Bug Check Code : 0x00000109
Parameter 1 : a3a039d8`93b26591
Parameter 2 : b3b7465e`e62f37f7
Parameter 3 : fffff800`02a8c000
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\043010-18298-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042910-16083-01.dmp
Crash Time : 29/04/2010 19:04:52
Bug Check String :
Bug Check Code : 0x00000109
Parameter 1 : a3a039d8`9397da38
Parameter 2 : b3b7465e`e614acae
Parameter 3 : fffff800`02ae78ef
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\042910-16083-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042910-17752-01.dmp
Crash Time : 29/04/2010 18:04:19
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02853337
Parameter 3 : fffff880`08b2bfc0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\042910-17752-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042910-17784-01.dmp
Crash Time : 29/04/2010 17:40:21
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`028a0f27
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\042910-17784-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042910-16692-01.dmp
Crash Time : 29/04/2010 08:11:22
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`029ac0f3
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`fffffa70
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+a501
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\042910-16692-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042810-18610-01.dmp
Crash Time : 28/04/2010 21:52:44
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`010da141
Parameter 3 : fffff880`027d8e50
Parameter 4 : 00000000`00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+5141
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\042810-18610-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042810-16411-01.dmp
Crash Time : 28/04/2010 18:17:39
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`0661fc18
Parameter 3 : fffff880`0661f480
Parameter 4 : fffff880`0120d46f
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+d46f
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\042810-16411-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042610-16926-01.dmp
Crash Time : 26/04/2010 16:28:41
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`01103141
Parameter 3 : fffff880`05ac9e50
Parameter 4 : 00000000`00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+5141
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\042610-16926-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042610-17862-01.dmp
Crash Time : 26/04/2010 07:59:00
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+16b9a0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\042610-17862-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042510-18174-01.dmp
Crash Time : 25/04/2010 18:08:48
Bug Check String :
Bug Check Code : 0x00000109
Parameter 1 : a3a039d8`9512961f
Parameter 2 : b3b7465e`e78f6885
Parameter 3 : fffff800`02adc000
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\042510-18174-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 042010-17456-01.dmp
Crash Time : 20/04/2010 18:02:52
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02b7a463
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\042010-17456-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041810-16536-01.dmp
Crash Time : 18/04/2010 16:40:49
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`0297f5a1
Parameter 3 : fffff880`0675d9a8
Parameter 4 : fffff880`0675d210
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+16a5a1
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\041810-16536-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041610-16567-01.dmp
Crash Time : 16/04/2010 08:14:54
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffff8a0`02bd8000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`01151a84
Caused By Driver : cng.sys
Caused By Address : cng.sys+6a84
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\041610-16567-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041610-17721-01.dmp
Crash Time : 16/04/2010 08:00:26
Bug Check String :
Bug Check Code : 0x00000109
Parameter 1 : a3a039d8`93cf053d
Parameter 2 : b3b7465e`e64cd59b
Parameter 3 : fffff800`029c64f0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\041610-17721-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041510-19312-01.dmp
Crash Time : 15/04/2010 19:09:48
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02854c87
Parameter 3 : fffff880`08333fa0
Parameter 4 : 00000000`00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+b3d89
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\041510-19312-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 041510-22776-01.dmp
Crash Time : 15/04/2010 19:02:49
Bug Check String :
Bug Check Code : 0x00000109
Parameter 1 : a3a039d8`96457691
Parameter 2 : b3b7465e`e8c346ef
Parameter 3 : fffff800`029b74f0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\041510-22776-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040210-23524-01.dmp
Crash Time : 02/04/2010 17:31:20
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`02371068
Parameter 3 : fffff880`023708c0
Parameter 4 : fffff800`028a4142
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+213d8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\040210-23524-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040110-18236-01.dmp
Crash Time : 01/04/2010 18:07:21
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041284
Parameter 2 : 00000000`0e316001
Parameter 3 : 00000000`00006a1d
Parameter 4 : fffff700`01080000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\040110-18236-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 040110-16848-01.dmp
Crash Time : 01/04/2010 17:34:28
Bug Check String :
Bug Check Code : 0x00000109
Parameter 1 : a3a039d8`94e876f6
Parameter 2 : b3b7465e`e766a0c0
Parameter 3 : fffff880`00d03ab4
Parameter 4 : 00000000`00000001
Caused By Driver : CLFS.SYS
Caused By Address : CLFS.SYS+dab4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\040110-16848-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 032710-14367-01.dmp
Crash Time : 27/03/2010 14:52:03
Bug Check String :
Bug Check Code : 0x00000109
Parameter 1 : a3a039d8`939e7664
Parameter 2 : b3b7465e`e61ca02e
Parameter 3 : fffff880`00cf2ab4
Parameter 4 : 00000000`00000001
Caused By Driver : CLFS.SYS
Caused By Address : CLFS.SYS+dab4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\032710-14367-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 032710-15912-01.dmp
Crash Time : 27/03/2010 14:37:57
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 00000000`00000020
Parameter 2 : fffffa80`024cb7c0
Parameter 3 : fffffa80`024cb890
Parameter 4 : 00000000`040d0010
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+25c51
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\032710-15912-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 032610-21231-01.dmp
Crash Time : 26/03/2010 09:36:49
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 00000000`00000022
Parameter 2 : dffffa80`01e9c000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\032610-21231-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 032510-20904-01.dmp
Crash Time : 26/03/2010 00:51:30
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000028
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`028cb090
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\032510-20904-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================
  • 0

#5
rshaffer61

rshaffer61

    Moderator

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  • 34,114 posts
Go to
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
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