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trojan removed --now still have blank desktop


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#1
ashley911

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;) [attachment=1071:attachment],
i have been trying to fix my desk top and have been following instructions on other posts and to no avail i still cannot access any desktop icons. when i right click on the desktop i do not have any options. My computer was infected with the smitfraud trojan and the day it was infected i lost my internet explorer link and all of my desktop icons. i followed your instructions to remove the smitfraud trojan and my desktop no longer has the message however i cannot view any of my icons or access the start menu or taskbar. I have tried to manually input the program code for my dexktop icons and recieve the error message "Windows cannot find the file C:\Windows\Explorer.exe make sure you have the path typed correctly and try again. To search for a file click on the start menu and then search" However i cannot access the start menu. The operating system i have is windows xp professional and i have Pentium IV Processor. i have no idea where to go from here :tazz: Please help?!?
Ashley 911

Edited by ashley911, 22 May 2005 - 11:44 AM.

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#2
g2i2r4

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Welcome ashley911 to Geeks to Go!

Sorry for the late reply.
If you’re still looking to resolve this issue, please run through the steps outlined in this Topic.
Post back in this topic (using the button ‘add reply’) with a fresh log using HijackThis when done.

If you have resolved this issue please let us know.
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#3
ashley911

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i followed all of the steps outlined in the topic you sent and my desktop still is the same way :tazz:
Here is my hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 5:25:01 PM, on 5/27/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\rundll32.exe
C:\Documents and Settings\Lopez Family\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = c:\documents and
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = c:\documents and
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - Global Startup: New application.lnk = C:\WINDOWS\explorer.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...90/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay10...es/MsnPUpld.cab
O16 - DPF: {596AF4AC-40A0-474A-9F86-33F0A90F0FD6} (PictureItLauncher Class) - http://photos.msn.co...ls/DigWebX2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1113884440421
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.amazon.ko..._1/axofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,23/mcgdmgr.cab
O16 - DPF: {D06A22B4-6087-4D3D-B7AF-82B113E9ABD4} (CPostLaunch Object) - http://www2.verizon....es/vzWebIns.CAB
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
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#4
g2i2r4

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You did some presteps to get ride of malware.

Now let's take on this one.

Please right-click: HERE and go to Save As (in Internet Explorer it's "Save Target As") in order to download Grinler's reg file. Save it to your desktop.

Locate "smitfraud.reg" on your desktop and double-click it. When asked if you want to merge with the registry, click YES. Wait for the "merged successfully" prompt then follow the rest of the instructions below.

Make sure all programs and windows are closed. Run HiJackThis and place a check next to the following items, if found, then click FIX CHECKED

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R3 - Default URLSearchHook is missing

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

Spybot will prompt you to the changes we are making. Please allow them.
Close HiJackThis.

Reboot the computer.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files
Then please run Ewido, and run a full scan. Save the logfile from the scan.

Post a new HijackThis log, as well as the log from the Ewido scan.
How are things now?
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#5
ashley911

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---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 8:05:47 PM, 5/28/2005
+ Report-Checksum: 766CAF70

+ Date of database: 5/28/2005
+ Version of scan engine: v3.0

+ Duration: 154 min
+ Scanned Files: 134915
+ Speed: 14.57 Files/Second
+ Infected files: 13
+ Removed files: 13
+ Files put in quarantine: 13
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\
D:\

+ Scan result:
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug.a -> Cleaned with backup
C:\Program Files\NewDotNet\newdotnet6_30.dll -> Spyware.NewDotNet -> Cleaned with backup
C:\Program Files\NewDotNet\uninstall6_30.exe -> Spyware.NewDotNet -> Cleaned with backup
C:\temporary\aun_0001.exe -> TrojanDownloader.Small.akz -> Cleaned with backup
C:\WINDOWS\crox.dll -> Trojan.Feat -> Cleaned with backup
C:\WINDOWS\Downloaded Program Files\YSBactivex.dll -> TrojanDownloader.IstBar -> Cleaned with backup
C:\WINDOWS\javazu32.dll -> Trojan.Feat -> Cleaned with backup
C:\WINDOWS\n_dpgkys.dat -> Trojan.Feat -> Cleaned with backup
C:\WINDOWS\n_jkqiep.log -> Trojan.Feat -> Cleaned with backup
C:\WINDOWS\n_spktyy.dat -> Trojan.Feat -> Cleaned with backup
C:\WINDOWS\system32\appre32.dll -> Trojan.Feat -> Cleaned with backup
C:\WINDOWS\system32\netxs32.dll -> Trojan.Feat -> Cleaned with backup
C:\WINDOWS\XMLLIBUI.exe -> Spyware.Hijacker.Generic -> Cleaned with backup
Hijack this report:Logfile of HijackThis v1.99.1
Scan saved at 8:07:01 PM, on 5/28/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ewido\security suite\SecuritySuite.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\System32\taskmgr.exe
C:\Documents and Settings\Lopez Family\Desktop\HijackThis.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title =

Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing)
O4 - Global Startup: New application.lnk = C:\WINDOWS\explorer.exe
O12 - Plugin for .pdf: C:\Program Files\Internet

Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating

System Class) -

http://download.mcaf...4,0,0,90/mcinsc

tl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload

Tool) - http://by103fd.bay10...es/MsnPUpld.cab
O16 - DPF: {596AF4AC-40A0-474A-9F86-33F0A90F0FD6} (PictureItLauncher

Class) - http://photos.msn.co...ls/DigWebX2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class)

-

http://v5.windowsupd...ols/en/x86/clie

nt/wuweb_site.cab?1113884440421
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager

Class) -

http://www.amazon.ko...N_IE_1/axofupld.

cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -

http://a840.g.akamai...trendmicro.com/

housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer

Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}

(MsnMessengerSetupDownloadControl Class) -

http://messenger.msn...pDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class)

-

http://download.mcaf...,0,0,23/mcgdmgr

.cab
O16 - DPF: {D06A22B4-6087-4D3D-B7AF-82B113E9ABD4} (CPostLaunch Object)

- http://www2.verizon....es/vzWebIns.CAB
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) -

TuneUp Software GmbH - C:\Program Files\TuneUp Utilities

2004\WinStylerThemeSvc.exe


i still don't have any desktop icons :0(
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#6
g2i2r4

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How about if you open your Desktop folder in Windows Explorer, can you see your desktop icons in that window?
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#7
ashley911

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I want to say thank you for your help so far....and yes i can see my desktop icons in task manager ... however if i type in explorer.exe i get an error message that states,"Windows cannot find 'C:\WINDOWS\explorer.exe'.Make sure you typed the name correctly,and then try again. To Search for a file,click the Start button, and then click Search." However, i can see the icon under windows and i can pull up the link. After i ran the steps you outlined instead of the background being light blue it is now a darker shade. But i still do not have the right-click function to change the background, nor the Start or taskbar??? what do i do now??? Task manager is the only way i can run any programs...???
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#8
g2i2r4

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complete the following procedure while you are logged on as an administrator:

Use the System File Checker tool to scan all of the protected files on your computer:

Click Start, and then click Run.
In the Open box, type sfc /scannow, and then click OK.
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#9
ashley911

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I logged in under admin and ran the hijack this and i somehow have the : O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k---again on the computer could this be causing the problem ?????I also ran the sfc /scannow and nothing happened. what is it supposed to do?


Logfile of HijackThis v1.99.1
Scan saved at 11:53:59 AM, on 5/29/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Documents and Settings\Administrator.LOPEZ-JYQ3VH6DL\Desktop\HijackThis1991.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: New application.lnk = C:\WINDOWS\explorer.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...90/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay10...es/MsnPUpld.cab
O16 - DPF: {596AF4AC-40A0-474A-9F86-33F0A90F0FD6} (PictureItLauncher Class) - http://photos.msn.co...ls/DigWebX2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1113884440421
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.amazon.ko..._1/axofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,23/mcgdmgr.cab
O16 - DPF: {D06A22B4-6087-4D3D-B7AF-82B113E9ABD4} (CPostLaunch Object) - http://www2.verizon....es/vzWebIns.CAB
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
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#10
g2i2r4

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See if checking this entrie in HijackThis:
O4 - Global Startup: New application.lnk = C:\WINDOWS\explorer.exe
and having it fixed can do something.
Don't forget to reboot after this.

Somehow it looks like in killing the infection you had, you also killed explorer.exe



EDIT:
As there has been no reply from the original poster for more than two weeks this topic is now closed.

If you are the original poster and still need assistance, please send me a PM.

Edited by g2i2r4, 18 June 2005 - 01:19 PM.

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