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USB 3G modems - reliable?

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I am working in a foreign country with an office where internet service is not exactly ubiquitous. I am looking into options for accessing the internet and updating our database from the field.

The major local cell carrier, Safaricom, offers 3G internet connection via a USB modem. I believe the USB modem they use is a Huawei E220.

I have used one on my personal laptop while I've been here and have been pleased, but that's only been for about 2 weeks. I'm concerned about longevity of the modem and reliability. Do these modems have a long life-span? And do they tend to be buggy or have intermittent problems that the staff will have to diagnose and deal with? I'm debating a few options, so this may make or break the decision one way or the other.

The staff that I am working with are not very computer literate, so troubleshooting problems will not work well--therefore reliability is key. Anyone seen any in-depth reviews (I couldn't find any using google), or have any experience with these devices?

They are running various versions of Windows (XP, Vista, 7) on a range of laptops.

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    Je suis Napoléon!

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i've got a few UTStarcom modems through verizon and they've all worked fine for me for the past 2 years. we had one that needed to be replaced, but that tends to be the case when you run them over with a car.
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