[drater66]

I've been searching the web for answers with no real luck hopefully you can help?

My trusty old home system Dell Dimension e310 was recently infected (PC Defender 2010), I was able to remove it, and everything was running fine again. However the next day it wouldn't boot, it'd make it to the initial Dell logo screen then get stuck on a black screen with the blinking curser.

I'm assuming the virus corrupted my OS? So I went to both the BIOS option and the select boot option and tryed booting from "Onboard or USB CD-Rom Drive", and it come back with "Selected boot device not avalible".

I'd say my computer skill set is a high 6 out of 10, but i'm stuck on this? Any ideas or suggestions?

Thanks
Primed55

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Nobody has any suggestions?

[drater66]

Nobody has any suggestions?

[emeraldnzl]

Hello drater66,

Welcome to the Malware forum.

Before starting you might like to print these instruction out so that you know what you are doing

Two programmes to download

First

ISOBurner this will allow you to burn OTLPE.iso to a CD and make it bootable. Just install the programme, from there on in it is fairly automatic. Instructions

Second

• Download OTLPE.iso and burn to a CD using ISO Burner. NOTE: This file is 292Mb in size so it may take some time to download.
• When downloaded double click and this will then open ISOBurner to burn the file to CD
• Reboot your system using the boot CD you just created.

Note : If you do not know how to set your computer to boot from CD follow the steps here

• The CD needs to detect your hardware and load the operating system...can take a bit of time, just be patient
  
• Your system should now display a Reatogo desktop.
  Note : as you are running from CD it is not exactly speedy
• Double-click on the OTLPE icon.
• Select the Windows folder of the infected drive if it asks for a location
• When asked "Do you wish to load the remote registry", select Yes
• When asked "Do you wish to load remote user profile(s) for scanning", select Yes
• Ensure the box "Automatically Load All Remaining Users" is checked and press OK
• OTL should now start.
• Drag and drop the attached scan.txt below into the Custom scans and fixes box.
  
• Press Run Scan to start the scan.
• When finished, the file will be saved in drive C:\OTL.txt
• Copy this file to your USB drive if you do not have internet connection on this system.
• Right click the file and select send to : select the USB drive.
• Confirm that it has copied to the USB drive by selecting it
• You can backup any files that you wish from this OS
• Please post the contents of the C:\OTL.txt file in your reply.

Edited by emeraldnzl, 11 May 2010 - 01:33 AM.
typo