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Dell Inspiron 530S, OS = XP


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#1
spsanderson

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Ok I am the pc person for my mom and dad. I had recently put in a new hard disk for them as their other one took to the grave. I am having many many many issues with the pc again... :)

I used winaudit to get a report of all the errors. I have the report file, you will have to scroll down to error logs, there are a lot of them. I would like to save this computer for them as we really don't have money for a new one. The file is a .cvs, to see the errors when you open up the file just press Cntrl+f and you will get a search box, in the box just type "error" and press find and it will take you to all the errors.

Here is a link to the file, I could not get it to upload here. http://drop.io/tptd0xs

Thanks for all your help

Steve
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#2
123Runner

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That list is difficult to decipher. It begins to look like a corrupted OS.

We need some info before we can go on.
What type of computer? Desktop or laptop?
Home built?, Dell, Gateway?, HP?
What did you use to re-load the OS?
What is the OS? XP, Vista, 2000, 98, etc?

Please Go to
1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4. Look for any entries with Yellow Exclamation ! marks or Red X's

In your next reply please include those results

123runner
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#3
Macboatmaster

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Whilst I will not be coming in on this thread from the point of helping, as this would be pointless with 123Runner there. I looked at the cvs file and the search box on Ctrl + f just out of interest.
I see this is a 64bit XP with 2007 Office.
The errors suggest a defective installation from the disc viewpoint or a faulty DVD drive.
Was the installing from a geuine certified disc?
Do not be offended by me commenting and there is no need to reply to my post.

Edited by Macboatmaster, 07 May 2010 - 12:08 PM.

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#4
123Runner

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Macboatmaster

Whilst I will not be coming in on this thread from the point of helping

You are more than welcome to assist. We all have varying degrees of expertise. That is why we all complement each other.

123runner
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#5
spsanderson

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Aloha,

Thanks for getting back to me. It is a Dell Inspiron 530S Desktop built by Dell. The Hard Drive was replaced with a Western Digital 500GB. A third stick of Ram was inserted to bring a total of 2 512 sticks and 1 1GB stick. Windows is 32 Bit XP. I did have a very rough time getting it to install the 4th time was a charm.

When I get home I will go. Through the menu options as directed above. The XP disk is legit store bought.
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#6
123Runner

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I suspect that you need all the drivers for the computer and that you will find errors in device manager.
Also get the Dell service tag. It is most likely on the back. This will allow a direct link to the drivers required.
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#7
spsanderson

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I do have the drivers disk that came with the pc and used that to install all of them, I do keep loosing sound and when a restart is needed or done I keep looping like it does not want to boot from disc I have to keep telling it where to boot from, the video driver needs updating, I also have a problem with a missing or corrupted MCI file or driver.
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#8
spsanderson

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Went to Device manager and here is what has errors:
Yellow ! - Display Adapter - Intel® G33/G31 Express Chipset Family
Yellow ! - Sound, video and game controllers - Realtek High Definition Audio

The Realtek was installed once before and has since gone out again.

I entered my service tag at Dell and am now downloading all drivers, will install them all and rerun winaudit

Edited by spsanderson, 07 May 2010 - 05:32 PM.

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#9
spsanderson

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Ok here is a log of only the Erros in a .csv file

http://drop.io/62fywuu

There are quite a few of them :)
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#10
spsanderson

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I ended up getting them a new pc, I'll keep at this one for awhile.
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#11
123Runner

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You need to install the chipset drivers 1st and then all others.
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#12
spsanderson

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ahh ok, I'll do that one first then all the other ones again?
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