[Peptobismol165]

Hi everybody,
My friend recently downloaded something called Antivirus 2010. They want me to get rid of it so I decided to find out more about it. On GeekstoGo I found a software to get rid of it! One problem. Antivirus 2010 blocks my friend from going on the Internet, so they can't get the removal program. Can anybody give me a way to remove AntiVirus 2010 WITHOUT having to get on the Internet?

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Try booting into Safe Mode with Networking. Reboot and when you see the maker's logo or hear a beep or it tell you to, start tapping the F8 key slowly. Keep tapping until you see the menu and select Safe Mode. (Safe Mode with Networking should also work and may allow you to get on line to get MBAM.)

First make sure you can see hidden and system files:
Enable Show Hidden Files and Folders

If using Windows XP:

* Close all programs so that you are at your desktop.
* Double-click on the My Computer icon.
* Select the Tools menu and click Folder Options.
* After the new window appears select the View tab.
* Put a checkmark in the checkbox labeled Display the contents of system folders.
* Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
* Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
* Remove the checkmark from the checkbox labeled Hide protected operating system files.
* Press the Apply button and then the OK button and exit My Computer.
* Now your computer is configured to show all hidden files.


If using Windows Vista or Windows 7:

* Close all programs so that you are at your desktop.
* Open the Control Panel menu and click Folder Options.
* After the new window appears select the View tab.
* Put a checkmark in the checkbox labeled Display the contents of system folders.
* Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
* Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
* Remove the checkmark from the checkbox labeled Hide protected operating system files.
* Press the Apply button and then the OK button and exit My Computer.
* Now your computer is configured to show all hidden files.


[Online tutorial covering both of the above: http://www.bleepingc...tutorial62.html]


Delete the following files:

c:\Program Files\AV2010\AV2010.exe
c:\Program Files\AV2010\svchost.exe
c:\WINDOWS\system32\IEDefender.dll
c:\WINDOWS\system32\wingamma.exe
c:\Documents and Settings\All Users\Desktop\AV2010.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\AV2010
c:\Documents and Settings\All Users\Start Menu\Programs\AV2010\AV2010.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\AV2010\Uninstall.lnk

Delete these folders:
c:\Program Files\AV2010
c:\Documents and Settings\All Users\Start Menu\Programs\AV2010

Above are for XP. If using Vista or 7 then replace
c:\Documents and Settings\
with
c:\Users\

http://www.bleepingc...-antivirus-2010

Ron

[RKinner]

Try booting into Safe Mode with Networking. Reboot and when you see the maker's logo or hear a beep or it tell you to, start tapping the F8 key slowly. Keep tapping until you see the menu and select Safe Mode. (Safe Mode with Networking should also work and may allow you to get on line to get MBAM.)

First make sure you can see hidden and system files:
Enable Show Hidden Files and Folders

If using Windows XP:

* Close all programs so that you are at your desktop.
* Double-click on the My Computer icon.
* Select the Tools menu and click Folder Options.
* After the new window appears select the View tab.
* Put a checkmark in the checkbox labeled Display the contents of system folders.
* Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
* Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
* Remove the checkmark from the checkbox labeled Hide protected operating system files.
* Press the Apply button and then the OK button and exit My Computer.
* Now your computer is configured to show all hidden files.


If using Windows Vista or Windows 7:

* Close all programs so that you are at your desktop.
* Open the Control Panel menu and click Folder Options.
* After the new window appears select the View tab.
* Put a checkmark in the checkbox labeled Display the contents of system folders.
* Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
* Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
* Remove the checkmark from the checkbox labeled Hide protected operating system files.
* Press the Apply button and then the OK button and exit My Computer.
* Now your computer is configured to show all hidden files.


[Online tutorial covering both of the above: http://www.bleepingc...tutorial62.html]


Delete the following files:

c:\Program Files\AV2010\AV2010.exe
c:\Program Files\AV2010\svchost.exe
c:\WINDOWS\system32\IEDefender.dll
c:\WINDOWS\system32\wingamma.exe
c:\Documents and Settings\All Users\Desktop\AV2010.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\AV2010
c:\Documents and Settings\All Users\Start Menu\Programs\AV2010\AV2010.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\AV2010\Uninstall.lnk

Delete these folders:
c:\Program Files\AV2010
c:\Documents and Settings\All Users\Start Menu\Programs\AV2010

Above are for XP. If using Vista or 7 then replace
c:\Documents and Settings\
with
c:\Users\

http://www.bleepingc...-antivirus-2010

Ron