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Liited or no connectivity


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#1
elielieli

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Unable to connect all of a sudden.
Wireless can find the router but unable to connect to interent.
OS is Windows XP.
Router is BT Home hub.
Any help would be appreciated.
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#2
SpywareDr

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Just went through that same thing with wife's netbook not more than 30 minutes ago.
  • Flipped the wireless switch off/on, nope.
  • Tried "repair the connection", no go.
  • Deleted the wireless network adapter in Device Manager and rebooted. Windows discovered the 'new hardware' and set it up but, nope, still no go.
  • <--grrr-->
  • Flipped the router off for 15 seconds or so, flipped it back on, and within maybe 15 seconds my wife's netbook had automatically reconnected to the 'net as if nothing was ever wrong.
Worked for me. :)
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#3
rshaffer61

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Limited or No Connectivity go here and try the suggestion at the beginning to see if it helps. If not post back and we can continue on.
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#4
elielieli

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Ive tried the suggestions , with no luck.
There is another laptop that is able connect.
The Asus however wont comply.
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#5
rshaffer61

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Connecting at the same time or by itself?
Wireless or wired?
Has it ever connected and if so what was the circumstances when it stopped connecting?
Have you checked Device Manger to make sure network drivers and adapter are working?
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#6
elielieli

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It was connecting , simultaneously with the other laptop.
Which are both wireless.
It was working fine.Just stopped for no apparent reason.
How do i check device manager and network adapters?
thanks.
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#7
rshaffer61

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  • (for Windows XP users)
  • Please click Start and click Run
    (for Windows Vista and 7 users)
  • Please click Start and select the white text box.
  • Type: devmgmt.msc and hit Enter
  • Look for any entries with a Yellow Exclamation Mark or Red X's



To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply
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#8
elielieli

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no yellow or red exclamations

Attached Thumbnails

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#9
happyrock

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try TCP/IP stack repair options for use with Windows XP with SP2.

For these commands click on Start.... Run..... type in...CMD ....click OK


To Reset WINSOCK entries to installation defaults...type in ... netsh winsock reset catalog .... press ...enter

To Reset TCP/IP stack to installation defaults...type in...... netsh int ip reset reset.log ... press ...enter

To repair and reset Windows Vista

1. Click on Start button.
2. Type Cmd in the Start Search text box.
3. Press Ctrl-Shift-Enter keyboard shortcut to run Command Prompt as Administrator. Allow elevation request.
4. Type netsh winsock reset in the Command Prompt shell, and then press the Enter key.
5. Restart the computer.
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#10
elielieli

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Hi happyrock.
I tried that and it didnt seem to help.
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#11
happyrock

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try connecting directly to the modem with a RJ45 cable
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#12
rshaffer61

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If that doesn't work we may be looking at a faulty nic card.
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#13
elielieli

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works fine with a cable.
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#14
elielieli

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however i really need the wireless function
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#15
happyrock

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go to the computer manufactures website...support section...drivers and downloads...grab your wireless driver...
then use the device manager to uninstall the wireless adapter...reboot and windows will "find" the new hardware and offer to reinstall the drivers..point it to the one you just downloaded...
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