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CD/DVD Drive disables after pressing eject on laptop

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I started this thread in the win 7 forum, but I think I've found the problem. Now I just need the fix which is looking more like a hardware issue.

Here's my specs:

Acer Timeline 4810tz
1.3 GHZ cpu
3 Gigs Ram
Originally came with vista 64/ Upgraded to win 7 64 in january, 2010.

the CD/DVD ROM works fine. Until I press the eject button. Once I do that, my laptop disables the cd-rom and it thinks it doesn't exsit any more. Its not in the device manager or in my chipset options. I reinstalled/updated the chipset and sata drivers. I then deleted my cd-rom driver and rebooted, so it would reinstall itself. Which it did with no problems. The cd-rom is availble and ready to use, all diagnostic programs say its running fine, until i hit the eject button on my laptop. It still opens (after a long delay and sometimes needs to be held down a few seconds and pressed multiple times), I get an alert bubble in my toolbar telling me a storage device has been detected, and its at that point my cd/dvd drive disappears from the "my computer" file trees. If I use a paperclip to hit the release button to change cd's, it works fine. Any thoughts?

If its worth anything the cd-rom is a TSSTcorp CD/DVDW TS-6334

Also I didn't receive a vista recovery disk with this laptop. I do have a win7 upgrade disk, but i'm currently away from home for military training and I don't have the disk with me. I'm heading to afghanistan next month so any kind of system wipe or HDD format is a no-go.
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