Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Unable to send email Dell 8600


  • Please log in to reply

#1
kees

kees

    New Member

  • Member
  • Pip
  • 8 posts
Hello. Was wandering if anyone has ideas on this issue. I have a 8600 that connects to our home network. The wireless router is a D-Link 713p. My laptop (XP Professional 2002, serv pack 2) is able to connect with no problems. I can surf the web and receive email, but am unable to send email from my Outlook account. This issue seems to be unique with only our network as I am able to send email from work as well as other locations (Starbucks, hotels, etc.). We have another Dell laptop and a desktop computer connected to our network and both are able to send/receive email just fine. Any help greatly appreciated.
  • 0

Advertisements


#2
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Does the server require authentication, if so you can change this during account set up in more settings, server
  • 0

#3
kees

kees

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
I dont believe so. The settings have not been touched. I can send email when I'm actually at work, Starbucks, hotels, etc. Just not when I come home. The email server settings have been the same since I set it up.
  • 0

#4
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
If you go to e-mail acounts then click change then click test account settings it should tell you why.

Server requires authentication is a common cause for not sending so maybe worth checking
  • 0

#5
kees

kees

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
Hmm. Well all the other computers on my home network are able to send email on port 25 so I don't think its the router. My work laptop is able to send email at work and at Starbucks and other places, so I don't think the laptop's firewall is an issue as well or authentication.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP