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Unable to send email Dell 8600


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#1
kees

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Hello. Was wandering if anyone has ideas on this issue. I have a 8600 that connects to our home network. The wireless router is a D-Link 713p. My laptop (XP Professional 2002, serv pack 2) is able to connect with no problems. I can surf the web and receive email, but am unable to send email from my Outlook account. This issue seems to be unique with only our network as I am able to send email from work as well as other locations (Starbucks, hotels, etc.). We have another Dell laptop and a desktop computer connected to our network and both are able to send/receive email just fine. Any help greatly appreciated.
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#2
Retired Tech

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Does the server require authentication, if so you can change this during account set up in more settings, server
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#3
kees

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I dont believe so. The settings have not been touched. I can send email when I'm actually at work, Starbucks, hotels, etc. Just not when I come home. The email server settings have been the same since I set it up.
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#4
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If you go to e-mail acounts then click change then click test account settings it should tell you why.

Server requires authentication is a common cause for not sending so maybe worth checking
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#5
kees

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Hmm. Well all the other computers on my home network are able to send email on port 25 so I don't think its the router. My work laptop is able to send email at work and at Starbucks and other places, so I don't think the laptop's firewall is an issue as well or authentication.
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