The application sees the printer but says that it can not connect to it. I've tried the USB, wired, and wifi options.
Any suggestions? I'm remote from home on a business trip and can't actually see the printer. I've told my wife to verify the connections, turn printer and router on and off to clear out any errors that may be present.
It is strange and I'm not sure if she had an update from Microsoft yesterday. I am going to have her do a system restore if one was created yesterday. It might clear up the error.