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Right-click on desktop error


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#1
mgilmore

mgilmore

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Hi,

I just loaded xp after virus took down my system.
The xp disk was alittle scratched and it didn't copy a couple .dll files.
Evrything looks and works good.... but if I right click desktop for display
I get exploere errors and then hour glass locks up and I have to reboot.

Anyway to find what DLLs are missing?

Or does anyone have a fix for this?

Thanks for your help!
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#2
Macboatmaster

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Please DO NOT be offended by this question and request.
It is a condition of this forum that ONLY genuine certified installations of Software are dealt with.
Please assure me that the installation CD is a genuine certified disc.
We cannot help with pirate software OR indeed the unlawful use of genuine software.
ie: a genuine CD "borrowed" from a friend.
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#3
mgilmore

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Sorry if I made it seem like this was a pirate copy.

It is not. Just an old copy thats been mishandled. LOL

I work for the Stockton Arena in Califrnia at IT manager.
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#4
Macboatmaster

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No apology is necessary. I was only checking before we proceeded. Shut down, reboot in Safe Mode on F8 and see if it still occurs.
If so, reboot as normal, then Right click and then, immediately go to - Control Panel Administrative functions, Event Viewer and see if an error report provides indication the cause.
If it does post back.
If it does NOT
Start
Run type "sfc /scannow" note space between sfc and /.
You will need to insert the XP CD from which it will find any files it needs.
It may well find them from this better than from the constant run of an install.
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#5
mgilmore

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Awesome! Thanks for the info.
I will let you know how things work out.
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