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The instruction at "0x7c809783" bla bla bla... Help please .


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#16
sapata

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It's a desktop, I'm using a wireless adapter (Netgear WG111v3)
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#17
Broni

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Try to hardwire your desktop to the router/modem and see, if same issue happens.
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#18
sapata

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I can't really do that... my PC is far away from the Virgin box...
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#19
Broni

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I'd say, you take your time, move your desktop closer and give it a shot.
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#20
sapata

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I'll do that at some point... in the meantime I apreciate your help Broni !
Many thanks ...
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#21
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You're very welcome :)
Keep us posted.
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#22
sapata

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Hi Broni... got some good and some bad news.

The good news is that the message disapPeared, but before I pop up the champagne let me explain what happened:

As if that annoying message wasn't enough, I started getting a message from the microsoft essentials saying that the software wasn't updated and whenever I tried to manually update I had a message that couldn't update because my PC wasn't connected even though it WAS. Went to Microsoft support page and they recommended to uninstall all other malware softwares which I did, it didn't work but the "The instruction at "0x7c809783" message finally DISAPPEARED !

After trying everything I decided to get rid of Microsoft essentials and install the Avast.

The Avast software worked for about 10 minutes and started to get the same problem, no able to updated due to failure on connection, the PC is definetely connect !

What should I do now ? PLease help me... I had never had any problems with this PC before but it's getting out of control now...

Thanks

Edited by sapata, 31 May 2010 - 01:44 PM.

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#23
Broni

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Are you currently hardwired, or still wireless?
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#24
sapata

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I'm still wireless
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#25
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Well without trying wired connection, we can't really pinpoint the issue.
We need to know, if wired connection works.
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#26
sapata

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I've got a day off tomorrow so I'll try that, I'll post asap the results...
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#27
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OK :)
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#28
sapata

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Hi Broni... didn't work either with the cable.
I'm connected but the antivirus still can't get any update.

Is there anything you want me to do before I move back to the wireless connection ?


LATEST UPDATE !

Hi Broni...
By checking the error code at Microsoft essentials webpage they suggest to update the internet time server. I've also find out that my PC had the date of 1st of NOVEMBER! (how did this get changed ? I really don't know... )

Anyway, I did the update and change to the correct date, restarted and now the Microsoft essentials seems to be working fine... but I still got the "The instruction at "0x7c809783" message when I start the PC

Thanks...!

Edited by sapata, 01 June 2010 - 12:05 PM.

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#29
Broni

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I'm glad to hear some good news :)

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same error?
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#30
sapata

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I still got the same error in my wife's account when I click on the netgear to manually connect, mine is fine though...
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