The instruction at "0x7c809783" bla bla bla... Help please .
Posted 26 May 2010 - 06:43 PM
Posted 27 May 2010 - 06:34 PM
Posted 28 May 2010 - 04:04 PM
Many thanks ...
Posted 31 May 2010 - 01:41 PM
The good news is that the message disapPeared, but before I pop up the champagne let me explain what happened:
As if that annoying message wasn't enough, I started getting a message from the microsoft essentials saying that the software wasn't updated and whenever I tried to manually update I had a message that couldn't update because my PC wasn't connected even though it WAS. Went to Microsoft support page and they recommended to uninstall all other malware softwares which I did, it didn't work but the "The instruction at "0x7c809783" message finally DISAPPEARED !
After trying everything I decided to get rid of Microsoft essentials and install the Avast.
The Avast software worked for about 10 minutes and started to get the same problem, no able to updated due to failure on connection, the PC is definetely connect !
What should I do now ? PLease help me... I had never had any problems with this PC before but it's getting out of control now...
Edited by sapata, 31 May 2010 - 01:44 PM.
Posted 31 May 2010 - 02:32 PM
We need to know, if wired connection works.
Posted 31 May 2010 - 02:46 PM
Posted 01 June 2010 - 04:55 AM
I'm connected but the antivirus still can't get any update.
Is there anything you want me to do before I move back to the wireless connection ?
LATEST UPDATE !
By checking the error code at Microsoft essentials webpage they suggest to update the internet time server. I've also find out that my PC had the date of 1st of NOVEMBER! (how did this get changed ? I really don't know... )
Anyway, I did the update and change to the correct date, restarted and now the Microsoft essentials seems to be working fine... but I still got the "The instruction at "0x7c809783" message when I start the PC
Edited by sapata, 01 June 2010 - 12:05 PM.
Posted 01 June 2010 - 05:55 PM
Go Start>Run (Start Search in Vista), type in:
Click OK (hit Enter in Vista).
Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.
Restart computer in Normal Mode.
NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.
Posted 01 June 2010 - 06:10 PM
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