can anyone help ????
Posted 14 May 2010 - 03:53 PM
can anyone help ????
Posted 14 May 2010 - 04:41 PM
(Click to consult the online MSDN article.)
A problem occurred within NTFS.SYS, the driver file that allows the system to read and write to NTFS file system drives. There may be a physical problem with the disk, or an Interrupt Request Packet (IRP) may be corrupted. Other common causes include heavy hard drive fragmentation, heavy file I/O, problems with some types of drive-mirroring software, or some antivirus software. I suggest running ChkDsk or ScanDisk as a first step; then disable all file system filters such as virus scanners, firewall software, or backup utilities. Check the file properties of NTFS.SYS to ensure it matches the current OS or SP version. Update all disk, tape backup, CD-ROM, or removable device drivers to the most current versions.
Try this and see if you can get more info for us.
- Start your system and at the Second post screen tap on F8 to get to the Boot Menu
- Use the Arrow Keys to Scroll down to the line that says "Auto Start On Error" and highlight it.
- Click Enter to disable it
- The system should reboot and if not then do so.
- When the BSOD shows it will stop so that you can reply with the STOP ERROR and any parameters.
Posted 14 May 2010 - 11:03 PM
*** STOP 0x00000024 (0x0019352 , 0x000000357 , 0x00000355) or something like that in the () :-(
Edited by [email protected]!!!, 15 May 2010 - 04:47 AM.
Posted 15 May 2010 - 06:56 AM
Do you have your XP installation disk?
Is this a name brand system?
Make and model?
Custom built system then I would need to know the motherboard make and model.
Have you tried anything to rectify the issue so that I don't duplicate those steps?
Posted 15 May 2010 - 10:20 AM
no i don't have the installation disk
yes it is a Fujitsu m2010 mini-notebook
no i haven't tried anything because i am not very good at computers the only thing i have tried is getting in BIOS disable the hard disk drive exit saving settings and then getting again in BIOS and enabling it.
before exiting windows for the last time a message popped up and said that malware had been removed i clicked on it for more information and it was a [email protected]***ng worm . i don't no if it is necessary to be told but i have a completely useless antivirus clamwin.ihad installed avast but it was a trial and it expired
Edited by [email protected]!!!, 15 May 2010 - 10:29 AM.
Posted 15 May 2010 - 10:56 AM
Since it is a notebook and fujitsu it probably has a recovery partition on it. Warning though as this will normally format and reinstall everything like it was brand new from the factory.
First step is do you need to backup data that is important? If so you will need to use a Linux Live cd to gain access tot he data without using windows.
I am including the instructions to do this and then once data is safe we will continue.
Get Puppy Linux from my signature below...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
if you don't have a burning program that will burn .ISO files get Burncdcc from my signature...it is a small FAST no frills iso burning program...
NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso
3. Select the ISO file
4. click on Start
make sure in the bios the cd drive is the first boot device....
put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all your data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...
quick guide for saving data...music..files on a system that will not boot using puppy Linux..
after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to
click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will
mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...
now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...
your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash
drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...
now delete the data on the flash drive...take it back to the misbehaving computer and plug it in
again..click on the drives icon again and repeat until you have all your data transferred to the working
Thanks to happyrock
Posted 16 May 2010 - 07:27 AM
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