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Safe Mode...Not Happening


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#16
Broni

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    Kraków my love :)

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Still same issue?
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#17
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Unfortunately yes...Safe Mode = BSOD IRQL_NOT_EQUAL_OR_LESS THAN, 0X0000000A, no .dmp files in Minidump folder, Blue Screen View or WhoCrashed.
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#18
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Short of reinstalling Windows...

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#19
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Will do
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#20
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Good luck :)
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#21
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I am back and the issue has been resolved. In the malware forum there were a few tidbits left over from previous infections but once removed and given a clean bill of health the safe mode BSOD was still happening. Emeraldnzl had me doing many more things and finally ended up wiping out the HDD and doing a clean install. I was loading the updates in batches and then booting to safe mode to see if the BSOD would rear its ugly head but it never showed until I was loading programs one at a time and then checking safe mode. Found that InCD 4 was the culprit. After installing it and booting to safe mode the 0xA BSOD appeared. I tried to uninstall it but could not find it in add/remove programs and also could not find an uninstall option in the program file. So I did a search on the g2g site and found a thread that someone had the same issue uninstalling InCD 4. They had a link to Nero’s site for a cleaning tool and that did the trick. InCD 4 was uninstalled and I was able to boot to safe mode again. This was very interesting.

Now I need to figure out how to install the Recovery Console. Any suggestions?
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#22
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Thanks for posting back :)

See here: http://support.microsoft.com/kb/307654
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#23
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Recovery console is installed and now it is all systems go. Thanks for all of your help I really appreciate it.
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#24
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You're very welcome Posted Image
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