[Aadit]

My computer wont start up. It goes to the first screen with dell in the middle and f2 and f11 in the corner. Before this happened there were several viruses on my computer such as antimalaware doctor and one day theese seem to have dissapeared but my com was hugely slow so i shut it down. Ever since it wont start back up. Ive tried safe mode and last known good confihuraton. HELP PLEASEEEE

[Advertisements]

Hi, Aadit



Lets give this a try. The only way I see we can help you is throughout an External Environment, which simply means you will need to burn a boot CD with especial tools. You will also need a flash drive to move information from the troubled computer to a working computer. It is the only way we can see the progress of our actions. Save these instructions in your flash drive as a text file (use notepad) so you can have access to these while in an external environment (PE).

Here is what you need to do.

• Download OTLPEStd.exe to your desktop. NOTE: This file is 93.1MB in size so it may take some time to download.
• Once downloaded, insert a blank CD in your burner and click on OTLPEStd.exe.The executable includes the OTLPE_New_Std.iso and a copy of imgburn, a program to burn .iso files. When executed, the application will extract both and start the burning process automatically.
• Once the CD is burned, boot the Non working computer using the boot CD you just created.
• In order to do so, the computer must be set to boot from the CD first
  Note : For information click here
  
• Your system should now display a REATOGO-X-PE desktop.
• Double-click on the OTLPE icon.
• When asked "Do you wish to load the remote registry", select Yes
• When asked "Do you wish to load remote user profile(s) for scanning", select Yes
• Ensure the box "Automatically Load All Remaining Users" is checked and press OK
• OTL should now start. Change the following settings
  
  • Change Drivers to All
  • Change Standart Registry to All
  • Under the Custom Scan box paste this in
    

    
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    userinit.exe
    explorer.exe
    ntoskrnl.exe
    /md5stop
    %SYSTEMDRIVE%\*.*
    %systemroot%\*. /mp /s
    %systemroot%\System32\config\*.sav
    

• Press Run Scan to start the scan.
• When finished, the file will be saved in drive C:\OTL.txt
• Copy this file to your USB drive.
• Please post the contents of the C:\OTL.txt file in your reply.

[JSntgRvr]

Hi, Aadit



Lets give this a try. The only way I see we can help you is throughout an External Environment, which simply means you will need to burn a boot CD with especial tools. You will also need a flash drive to move information from the troubled computer to a working computer. It is the only way we can see the progress of our actions. Save these instructions in your flash drive as a text file (use notepad) so you can have access to these while in an external environment (PE).

Here is what you need to do.

• Download OTLPEStd.exe to your desktop. NOTE: This file is 93.1MB in size so it may take some time to download.
• Once downloaded, insert a blank CD in your burner and click on OTLPEStd.exe.The executable includes the OTLPE_New_Std.iso and a copy of imgburn, a program to burn .iso files. When executed, the application will extract both and start the burning process automatically.
• Once the CD is burned, boot the Non working computer using the boot CD you just created.
• In order to do so, the computer must be set to boot from the CD first
  Note : For information click here
  
• Your system should now display a REATOGO-X-PE desktop.
• Double-click on the OTLPE icon.
• When asked "Do you wish to load the remote registry", select Yes
• When asked "Do you wish to load remote user profile(s) for scanning", select Yes
• Ensure the box "Automatically Load All Remaining Users" is checked and press OK
• OTL should now start. Change the following settings
  
  • Change Drivers to All
  • Change Standart Registry to All
  • Under the Custom Scan box paste this in
    

    
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    userinit.exe
    explorer.exe
    ntoskrnl.exe
    /md5stop
    %SYSTEMDRIVE%\*.*
    %systemroot%\*. /mp /s
    %systemroot%\System32\config\*.sav
    

• Press Run Scan to start the scan.
• When finished, the file will be saved in drive C:\OTL.txt
• Copy this file to your USB drive.
• Please post the contents of the C:\OTL.txt file in your reply.

[Aadit]

I click on the icon in the cdrom boot mode but the computer doesnt seem to reply and just freezes

[Aadit]

ignore m last post its started working

[Aadit]

its too long can i send you an emaiil with the file link

[JSntgRvr]

its too long can i send you an emaiil with the file link

Sorry for the delay. My broadband was down.

Right click on the file and select Send to -> Compressed (zipped) Folder. That should create a .zip folder. Attach it to a reply. (Scroll down in a reply to attachments, browse and upload.)