[Fottingham]

Hi I'm new and am not sure if I've put the question in the right place so if not apologies.

My daughter has a Sony Vaio laptop and we experience intermittent sound problems. When the laptop starts up we hear the Windows Vista welcome tone but then when we go to AOL or itunes there is no sound. I've checked the volume controls and they seem fine, I've gone to the control panel and checked the sound drivers but they don't have a 'warning' signal on them and I've also searched for the latest driver but this seems to be the latest.

I may have missed something obvious. Any thoughts would be much appreciated.

Many thanks.

[Advertisements]

What about playing a music cd do you get sound then?
Us the problem only when online?

[rshaffer61]

What about playing a music cd do you get sound then?
Us the problem only when online?

[Fottingham]

Its odd. Put in CD and there was sound so then checked itunes and AOL and there was sound! Its intermittent.

[rshaffer61]

Sounds like you may have a failing sound chip on your system. The other option may be a problem with the site itself.
You might give this a try and see if it will correct the problem for good.

Download no_sound_in_browsers.reg file to your desktop.
Double click on it, and allow registry merge.
Restart computer.

[Fottingham]

Many thanks for your help. I'll give it a go.