I got tired of searching other forums and searching for the answer elsewhere. I finally decided to ask questions specific to my situation.
Recently (the past few days) my computer has started "crashing" I would call it. I get the blue screen and the system restarts just about every 5-10 minutes, but only in normal mode. In safe mode, everything works fine. Once it restarts, a message appears saying "windows has recovered from an unexpected shutdown. Details are:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7600
Service Pack: 0_0
Files that help describe the problem:
And obviously I have NO idea what any of this means. I located the files that "help describe the problem" and deleted them and rebooted, but again the problem persisted and the files returned. I do not remember downloading any new software or anything that other sites have suggested. I went to my manufacturers website to see if there were any new drivers to be installed. Although I didn't see anything new, I'm still not sure what all drivers are needed anyways. I am beyond stressed trying to figure out what all of this means. I have attempted to restore and checked for viruses. Still nothing! Please help! But before anyone responds, please remember i do not understand a lot of computer words and lingo. Please explain in a way I can understand. Thank you!