Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Help With Windows Update


  • Please log in to reply

#1
sairera

sairera

    New Member

  • Member
  • Pip
  • 4 posts
Here is the message I get when I try to update:
Posted Image
  • 0

Advertisements


#2
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
What update is it trying to install?
Give this try and let me know what the results are.

Go to
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
  • 0

#3
sairera

sairera

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
I did as you said as far as typing the first phrase into the "run" bar. an error message came up that said "application not found". What should I do?
  • 0

#4
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
That can be caused by a couple of reasons. The command was typed in wrong or there is a problem with the OS itself.
Try this:

Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions
  • 0

#5
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Make sure there is a space between sfc and /scannow
  • 0

#6
sairera

sairera

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
it still gives me the same message. here is what it looks like:
Posted Image
  • 0

#7
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Right click on the Run line and then click on Run as Administrator. Then type in the command. Does it work now?
  • 0

#8
sairera

sairera

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
a command prompt screen popped up for about .5 seconds and then closed. nothing else happened.
  • 0

#9
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
OK then lets do it a different way.

How To Run Chkdsk /r from Recovery Console:


How to run checkdisk from recovery console (Windows xp). (Courtesy dsenette)
  • Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
    Note:Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  • When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
    Note:If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
  • When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  • At the Recovery Console command prompt, type the following then press Enter:

    chkdsk /r

  • Allow this to run UNDISTURBED until completed (45 min or so)
  • Report any errors

  • 0

#10
Iconicmoronic

Iconicmoronic

    Member

  • Member
  • PipPip
  • 92 posts
try running sfc /scannow in the windows power shell located under start--->accessories--->Windows powershell. It automatically opens with elevated privledges.

Likewise, here is an easy future reference: http://msdn.microsof...2(v=VS.85).aspx
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP