My daughter's laptop (HP G60-230US) stopped working. It is still under warranty, but before we send it in for repair, we want to get her data off the hard drive.
I removed the hard drive and connected it to my husband's laptop with a USB 2.0 to SATA IDE cable (I'm not really sure what that is, but that's what it says on the box). The computer puts up a little bubble saying that a USB Mass Storage device is plugged in and ready to use, but then nothing shows up in My Computer.
Any suggestions? We're not super computer-savvy but have gotten excellent help on Geeks to Go in the past. Thanks in advance!