Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Cannot connect to internet


  • Please log in to reply

#1
Axelion

Axelion

    Member

  • Member
  • PipPipPip
  • 179 posts
Hello, my friend is having a trouble with his HP Pavilion a6214x computer. Recently, he got a virus so he used system recovery using the partition recovery in the hard drive. After he did that, he couldn't connect to internet using ethernet cable. But he's able to connect to the internet if he uses wireless adapter. I pointed out to him that he might have to install the network driver in HP website.
I told him to install Conexant PCI Soft Modem Driver Update in HP website but it doesn't change anything after he installed the driver. What could be the problem here?
  • 0

Advertisements


#2
phillipcorcoran

phillipcorcoran

    Member 1K

  • Member
  • PipPipPipPip
  • 1,293 posts
The "Conexant PCI Soft Modem Driver" is for a built-in dial-up modem, not for an ethernet network adapter.
HP do not appear to have a driver for a network adapter for the Pavilion a6214x so I can only assume that the Vista driver is provided by Microsoft via Windows Update. I had to get my Canon printer driver that way recently when I upgraded to Windows 7 because Canon don't supply the Windows 7 driver on their website. Microsoft supplies it.

One thing your friend could try is to connect wirelessly (which you say he is able to do) then run the Windows Update in Control Panel. The driver for the network adapter should be listed in the available updates when the updater has finished scanning his system.

Edited by phillipcorcoran, 22 May 2010 - 02:51 PM.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP