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Blue screen of death! 0x00000003 error


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#1
Beanbandit27

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Got a one that's stumped me over here. Got a computer with Vista Home Premium 32bit that giving me the blue screen of death when I try to boot up. Exact error code is as follows:

0x00000003, 0x867a5940, 0x867a5a8c, 0x82c404b0

I pulled the hard drive and had another computer run a check disk on the drive and it found multiple errors and fixed them. Still did not fix the problem. Memtest 86 found no errors in the ram sticks. Does anyone out there have any ideas on how to proceed next? :)
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#2
Broni

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Can you boot in safe mode?
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#3
Beanbandit27

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Yes.
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#4
Broni

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Boot to Safe Mode with Networking and...

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#5
Beanbandit27

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Did exactly as you said. BlueScreenView didn't find any .dmp files. While I was waiting for a reply, I booted the computer into safe mode and ran a disk check from the command prompt. There was more errors found in the volume and the errors was corrected. I got a sucessful boot into normal mode after this. How should I proceed now? Did the problem really get fixed or did I get lucky with this boot?

Edited by Beanbandit27, 23 May 2010 - 03:36 PM.

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#6
Broni

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Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287 (or http://www.bleepingc...opic28744.html)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.
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#7
Beanbandit27

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It had a Western Digital 250G. Ran a quick test and test completed without errors.
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#8
Broni

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Try full scan then.
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#9
Beanbandit27

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The full scan option advised me to back up the data on the hard drive before proceeding. Is the scan going to erase some data or is the back up just a precautionary measure?

Also, while I was waiting for a reply, I did get the computer to boot up in normal 3 times out of 3 attempts and was able to update the os to vista service pack 2.

Edited by Beanbandit27, 24 May 2010 - 05:30 PM.

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#10
Broni

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As for your 1st question, it's a precautionary measure. In 99.9% nothing bad will happen.

Since you're able to boot without a problem, use the computer for couple of days and see what happens.
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#11
Beanbandit27

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Will do. I will report back in a couple of days then.
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#12
Broni

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Cool :)
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#13
pcs365_11

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Hi,

Found this interesting, thought you may think so too.

http://www.techmetic...d-crash-errors/

Regards
Atith
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#14
Beanbandit27

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Ok,I gave it more than a couple of days just to make VERY sure that the problem is fixed. The problem does seem to be really fixed. No crashes or hiccups. Everything looks a-ok. Thanks for the help!
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#15
Broni

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You're very welcome :)
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