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No video after graphics card install


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#1
jeepinkerr

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i have a hp dx2000 that i gave to my brother, he wanted to up the graphics to he put in a pci geforce 8400 card without reading the required specs. he did not have enough power for this card. the computer would try to boot but had a blank screen. so i took the card out and still have blank screen, so i unplugged the power to the motherboard took the bat out and even jumped the jumper pins from 1&2 to 2&3 and still blank screen.

any help to get me back to on board graphics would be great
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#2
phillipcorcoran

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Fitting the geforce card would have automatically disabled the on-board graphics controller in the BIOs settings. With the geforce removed you may have to manually re-enable the on-board graphics controller. Getting in to the BIOS settings involves pressing and holding a specific key as soon as you turn on the PC. With my PC it's F11, on my previous PC it was the 'Del' key, but it varies according to the BIOS or motherboard manufacturer.
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#3
jeepinkerr

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i tried all the f-keys and the esc at startup none of this helps. i have no video to see whats going on in the bio's. is there anyway to set bios back to defalt settings without seeing it on the screen?

will this computer handle that graphics card if i upgrade the power supply?

is there a chance i screwed the motherboard up?

thinking about getting a low powered graphics card to stick in it just to be able to use it and make sure its not screwed up.
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#4
happyrock

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do you get any beeps when you try booting...
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#5
phillpower2

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If your system was made around 2003-4 the method you described
to try & clear the CMOS is actually how you reset the systems password.
The motherboard should have a reset CMOS button which you must
press & hold down for about 5 seconds, see the link below for the
correct procedure, its on page B3;
http://bizsupport2.a...6/c00066386.pdf
Good luck & let us know how it goes
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#6
jeepinkerr

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there are no beeps at start up

this is a hp dx2000 mt. there is no COMS reset button on the motherboard
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#7
jeepinkerr

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here is the motherboard #351067-001

http://h20000.www2.h...7/c00068577.pdf

Edited by jeepinkerr, 23 May 2010 - 10:17 AM.

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#8
phillpower2

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Check your CMOS battery hasn`t failed, remove the ram sticks
& see if you get any beeps when you power up, its a long shot
but have you tried the add on card in another pci slot, also
you mentioned the psu being under powered, what is the present
psu & can you swap it out for a known working one.
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#9
jeepinkerr

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i pulled the ram out and i got long beeps. the psu is 250w and the video card says i need at least 350w. yes i tried the card in the other slots.

how do i check the batt?

going to buy a bigger psu but first im trying to make sure the motherboards not jacked
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#10
phillpower2

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You can take the battery to a computer store & ask them to check
it for you, the psu now looks like the reason your card wouldnt work,
on a positive note at least you got bios error beeps when you removed
your ram so it looks like things are ok up to that point.
With a new CMOS battery in place you should be able to clear the CMOS
& get back the onboard graphics, fingers crossed your present psu hasn`t
already started to fail though.

Edited by phillpower2, 24 May 2010 - 02:48 AM.

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#11
jeepinkerr

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thanks so much, after i pulled the ram out and let it beep, i shut it down and tried clearing the comos and it work back to onboard graphics

would have thanked u sooner but my net went out
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#12
phillpower2

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You are welcome & I am pleased that you now have your onboard graphics restored :)
Thank you for choosing Geeks to Go & for allowing me to assist you :)
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