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XP stuck at Splash Screen


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#16
BlackJack999

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alright. I DL'd it, and am trying to run it. this is what I get as an error message or something

Hard Disk Diagnostic Tools.
[PMODE/W] Not Enough Memory Available!

Files Copied to R:\Tools\Seagate
Invalid Directory

and then I have options, but it only exits back to the main screen. What should I do?
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#17
BlackJack999

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OK. I swapped out my set of 1GB ram for 2GB and it worked. now, I am having a hard time finding out what hard drive I have, for whatever reason, parts are not listed in BIOS, and we have one other laptop like this. I ran a check on there, and only came back with a number, googled it, and it told me that it was a seagate. Ran Seagate test, told me it was a Toshiba, ran toshiba test, told me the HDD was defective. I'm not sure if thats hardware or software. checking now.
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#18
diabillic

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You can run the IBM tool DFT. It will test all drives. Please post your results.
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#19
BlackJack999

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It said

Operation completed successfully.
Disposition Code = 0x00

Edited by BlackJack999, 26 May 2010 - 03:19 PM.

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#20
diabillic

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Run a long test now.
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#21
BlackJack999

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That was both the fast and advanced test
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#22
diabillic

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Let's try a memory test now. I don't think memory is an issue here, just want to rule it out.
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#23
BlackJack999

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well, I just nuked the Hard Drive. Re-loading things as we speak. I did a Dod Short with 3 passes. It was recommended to me that I make 7 passes, but I want to see if this fixes the issue. if not, we should more than likely know that it is not the hard drive.
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#24
BlackJack999

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The Nuke didn't work, however I noticed that there we're two partitions that it did not hit. I am currently re-nuking the entire drive, including all partitions. hopefully this finally sets this thing back to all 0's...
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#25
diabillic

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Use something like GParted and just delete the partitions.
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#26
BlackJack999

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OK. I nuked EVERYTHING. then Re-installed the OS. no such luck with that helping. Running that Memory test now. What could my problem be? Is there something stored in a memory cache on the CPU? I really feel like this is a software error, but with the Hard Drive (probably) out of the equation, it opens up a lot of possibilities.
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#27
BlackJack999

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I'm about out of ideas. I ran the memory test, everything came back fine. disabled the video card (ran VGA mode) it came back fine. ran tests on the CPU and motherboard, came back clean. I mean, I suppose I can run another nuke or something, but I really just don't know what I'm looking for. The only thing I can possibly think of, and its a long shot, is that the power supply is going. The only evidence I have of that is that I saw an article about mup.sys (yeah, its still having that problem) and a lot of people said that their power supplies we're going bad. so, where do we go from here?
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#28
rshaffer61

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If you are sticking on Mup.sys when booting in safe mode then as I said in post 7 the real only option is to format and do a fresh install of you OS.

Edited by rshaffer61, 28 May 2010 - 08:22 PM.

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#29
BlackJack999

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TLDR, I did try re-installing the OS twice, still getting stuck on mup.sys. Nuked the Hard Drive completely, and then installed, with the same problem. Oh and just a heads up, I cannot get into safe mode anymore because I cannot complete the set up of my OS, as it hangs before i can get to that part...

Edited by BlackJack999, 28 May 2010 - 08:48 PM.

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#30
daeemann

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Here's a website with more info dealing with this issue

http://www.aitechsol...tsysxphang.html
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