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Can't send from email account


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#1
DPCP

DPCP

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Hi all

I have a domain registered with GoDaddy, with the website up and running etc.

I have logged into the GoDaddy webmail and have managed to send email from it. However, whenever anyone tries to email me to that same email address, there is an error:

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 #5.1.0 Address rejected


I can't figure out where it is that I can go on the GoDaddy webmail settings to fix this!?

Any help much appreciated!!

DP
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#2
Neil Jones

Neil Jones

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You don't go in the webmail settings. You go to technical support of GoDaddy and take the issue up with them. This is a provider/host issue.
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#3
DPCP

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Ok, thanks Neil, I will do that. Much appreciated :)
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