I have a fairly new Dell computer, the factor OS is Vista. I installed my old version of Office 2000 when I bought the PC a year ago and have had no problems. Yesterday I got hit with Trojan-Downloader.renos followed by an all day barrage of Trojan.FakeAlerts. I tried everything before I was able to finally get everything cleaned out.
During that time IE8 became corrupted and I had to download Firefox. Anyway, everything seems to be (kind of) back to normal now. I've run several scans with PC Tools Spyware Doctor, Lavasoft Ad-Aware, MBAM and Piriform CCleaner and everything is clean.
When I open Microsoft Word 2000, a dialog box pops up and asks if I want to register it. As soon as I click either yes or no, (it doesn't matter which), Word closes. I tried to update both Office 2000 and Word 2000 through the Microsoft update site, but I get an error box telling me the program is not installed.
If I had to guess, I'd say I might have accidentally deleted something from the registry I wasn't supposed to. One of the infections in the history on PC Tools told me it was a modified registry infection and listed the number of the registry item. This was at about 2am and I was tired and frustrated so I just found that item in the registry and deleted it, (without backing anything up).
Anyway - that might not be the problem - it's just the only thing I can think of.
If I re-install Office 2000 and then do a registry scan with CCleaner, I get a whole list of issues. Clicking on "fix issues" doesn't help.
Thanks in advance.