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XP freezes then restarts


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#1
hockeynut

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Have windows xp. System starts gets to desktop fine. no errors. If it sits there idling seems to be okay. As soon as you start to do thing ie: email, web browser. within a minut it will freeze, no mouse, keyboard. It will sit like that for about a minute then restart and will happen over and over again. Virus scan shows up nothing. Is it a driver problem, memory, hardwar? Please help
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#2
pcs365_2

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Hi,

Please follow the below mentioned steps:

1). Uninstall Internet Explorer if you have installed any higher version of IE before other than IE6:
(Note: Make sure you take backup of all the favorites and book marks.)
a). Goto Add/Remove programs under Control Panel.
b). Select the Internet Explorer from the installed program list then click on Uninstall.
c). Restart your machine.
2). Download latest version of Internet Explorer from website and install.
3). Restart your machine and try to open the webpages every should work.
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#3
Broni

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Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).
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#4
hockeynut

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Can't seem to get it to run long enough to install speed fan to check temperatures. was able to get processor info AMD Athlon ™ XP
1.10 GHz 512Ram. I have tried adding RAM. I have tried different RAM. I tried uplugging everything I can. Still freezes and shuts down. Tried to use different hard drive that was in another computer that works, but it came up with an error before it got to the desktop.
Will keep trying to install Speed Fan. When it does freezes, the screen doesn't change to blue. Thought that info might help.
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#5
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See, if you can run SpeedFan from Safe Mode.
Also see, if you can stay up for a longer time in Safe Mode.
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#6
hockeynut

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It does run longer. I ran if for 5 minutes and it didn't freeze. I am trying to run a Trendnet USB wireless adapter, but it doesn't seem to work in the safe mode. Do you know how to get it working? Pain to get it hooked up by cable.
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#7
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Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?
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#8
hockeynut

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Got speed fan and ran it. It seemed to take longer to freeze with Speed fan running or it was just a coinident. Any ways here is what I got. Wasn't too sure exactly what info you need, so hope this is enough.



Win9x:NO 64Bit:NO GiveIO:YES SpeedFan:YES
I/O properly initialized
Linked ISA BUS at $0290
Linked VIA VT8237 SMBUS at $0400
Found nVidia GeForce 7600 GT
Linked nVidiaI2C0 SMBUS at $3D403E3F
Linked nVidiaI2C1 SMBUS at $3D403637
Linked nVidiaI2C2 SMBUS at $3D405051
Scanning ISA BUS at $0290...
SuperIO Chip=Winbond W83697HF
Winbond W83697HF (ID=$60) found on ISA at $290
Scanning VIA SMBus at $0400...
Scanning I2CNVidia SMBus at $3D403E3F...
Address $2D appears to be WRITE ONLY...
Address $2E appears to be WRITE ONLY...
Address $48 appears to be WRITE ONLY...
Address $49 appears to be WRITE ONLY...
Address $4C appears to be WRITE ONLY...
Address $50 appears to be WRITE ONLY...
Scanning I2CNVidia SMBus at $3D403637...
Scanning I2CNVidia SMBus at $3D405051...
Found WDC WD800BB-00JHC0 on AdvSMART
End of detection

Voltages Temps

VCORE 1.63 GPU 57C
+3.3 3.28 Temp1 34C
+5 5.03 Temp2 42C
+12 11.80 HDP 36C
-12 -11.95 Core 56C
+5 -5.10 Ambient 0C
+5VSB 5.51
VBAT 3.6


That was in normal mode.

Edited by hockeynut, 29 May 2010 - 02:29 PM.

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#9
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Temps look fine.

Did you perform steps from my reply #7?
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#10
hockeynut

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I did. Now it seems to freeze
before it gets to the desktop. It freezes in safe mode also before it gets to the desktop.

Edited by hockeynut, 29 May 2010 - 02:28 PM.

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#11
hockeynut

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It is asking to run the chkdsk, so maybe I will run that and see what comes up.
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#12
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We may be looking at some hardware issues, maybe.
Yes, run chkdsk, but I'd also...

Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287 (or http://www.bleepingc...opic28744.html)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.
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#13
hockeynut

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eveything seems to be going down now. CD drives aren't working. USB ports don't seem to be working. Is there something with the start system, that might have caused this?
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#14
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I doubt, this a software issue.
Please, run hard drive diagnostics.
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#15
hockeynut

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I need to do a bootable cd, and it doesn't seem to recognize the drive now.
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