I ran the "Symptom Tree" and it came up with:
error code OFOO : 0244 MSG:BLOCK 92783586 115456071 and
error code OFOO : 1A44 MSG:BLOCK 92783586 115456071
I ran another check on the drive (didn't write the name down) and it came up with,
DRIVE 0 : MAXTOR 6Y080M0- FAIL RETURN CODE :7
I have a service contract with Dell. The tech said he couldn't fix it because it's a hardware problem. I've got a tech half way around the world telling me I need a new hard drive and memory chip.
How does a "missing or corrupt file" translate to hardware problems? I have no way of knowing what the codes mean. How do I know he's not running up a "commission" selling me hardware?