Problem Event Name: BlueScreen
OS version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
OS version: 6_0_6002
Service Pack: 2_0
Files that help describe the problem:
C:\Wi ndows\Mi ni dump\Mi ni 041710-02.dmp
C:\Users\mary f owl er\AppData\l_ocal \Temp\WER-507018-0.sysdata.xml
C:\Users\mary fowler\AppData\Local\Temp\WER608.tmp.versi on.txt
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The reason I usually have to restart the computer is because for some reason the printer won't print but if you restart the computer whatever you were trying to print prints. The printer is brand new, it's a Lexmark, and the last printer an Epson also had issues printing but as far as I know a blue screen never came up and it just would print most of the time at all. The Epson was also fairly new it wasn't even a year old.
One of the things I managed to catch on the blue screen was a part that said usbhub.sys don't know what it mean because everything around it was jibberish to me. When I started the computer in safemode and looked in the device manager all of these had the yellow warning signs next to them:
Intel ® ICH9 Family USB Universal Host Controller 2934, 2935, 2936, 2937, 2938, 2939, 293A, 293C
That is all the info I have for now.
Also is there a way to do a system restore without wiping all the files off the computer? Not the restore that just takes you back to a previous restore point but a restore that resets vista back to it's original state without having to completely wipe off document pictures games? Sounds silly I know but someone told me it could be done so I was just checking. Thanks
Edited by yobraniac, 28 May 2010 - 05:18 PM.