I think that's one for the experts on the Networking
forum. If you post in that forum, please post a link to this topic and let them know I've been helping you.
Your computer appears clean
Let's remove the tools we've been using.
Please follow these steps.-- Step 1 --
-- Step 2 --
- Download OTC to your desktop and run it
- Click Yes to beginning the Cleanup process and remove these components, including this application.
- You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.
Your backup files in the System Restore points may be infected and need to be cleared. The only way to do this is to turn off System Restore and then turn it back on again. This will delete all your backup files in the System Restore points, including any that are infected. You can then create a new restore point containing your clean files. Please follow these instructions.
- Right-click on My Computer and select Properties.
- Click the System Restore tab.
- Check Turn off System Restore.
- Click Apply then click Yes to confirm. This will remove all your System Restore points and infected files.
- Now uncheck the Turn off System Restore, click Apply then OK.
A new Restore Point has now been created containing backup files for your computer that are clean. You can create additional Restore Points at any time. Click here
I recommend you install Service Pack 3 for XP.
Here are some measures you can take to ensure that your computer remains clean.1. UpdatesWindows Updates
It is essential that you regularly check and install the latest Windows Updates.
Vulnerabilities within Windows can leave your computer open to infection. Regular updates are released to fix these security vulnerabilities. It is recommended that you set Windows to check, download and install your updates automatically.
- Click Start
- Select Control Panel
- Click on Automatic (recommended)
- Set the day and time for the update check. Set this to a time when your computer will normally be on and connected to the internet.
- Click Apply then OK.
As with Windows, Java
also needs to be regularly updated to fix security vulnerabilites. You can download the latest version of the Java Runtime Environment (JRE)
. Download, install and reboot your computer. You also need to uininstall older versions of Java.
Adobe UpdatesYour Adobe reader needs updating.
- Click Start
- Select Control Panel
- Select Add or Remove Programs
- Remove all Java updates except the latest one you have just installed.
You should ensure you use the latest Adobe Acrobat Reader
and install any security updates that are released. You can download the latest reader and updates from here
Regularly check for updates for all your security programs including firewall, antivirus, antispyware etc2. Security Programs
Here is a list of security programs that I would recommend.Firewall
A firewall is essential to stop hackers infiltrating your computer. The following firewalls are free for personal use. Do not install more than one firewall.Zone Alarm
is an excellent free basic firewall which is very easy to use.Online-Armor Free
is a more advanced firewall which includes a Host Intrusion Protection System (HIPS). This ensures that unrecognised programs will not run unless you give permission.Antivirus
An antivirus program is essential. The following antivirus programs are free for personal use. Do not use more than one antivirus and always update virus definitions regularly.AVGAvira FreeAvastAnti-Malware
Malwarebytes Anti-Malware MBAM
is an excellent anti-malware tool that should be updated and a Quick Scan performed regularly. A Full Scan does not have to be carried out on such a regular basis as the developers aim to detect the vast majority of malware with the Quick Scan. The scanner is free for on-demand scans only.Ad-Aware
and A-Squared Free
are also very good anti-malware programs that are free for on-demand scans. Spybot has a real-time protection feature called TeaTimer.PreventionSpywareBlaster
is an excellent free tool for preventing the installation of spyware.SpywareGuard
offers real-time protection so that spyware is detected and blocked before it can do any harm.CleanerATF Cleaner
removes temporary Internet Explorer, Firefox and Windows files.BrowserFirefox
is an alternative browser to Internet Explorer and is more secure.NoScript
is an add-on for Firefox and prevents execution of malicious scripts.MVPS
is a HOSTS file to replace your existing file. This prevents you connecting to a list of well-known ad sites.